Rafiq Alam
**** * ****** **, ***#*S, Chicago, IL 60659 ***************@*****.*** +1-773-***-****
Education summary
University of the Cumberland’s, Williamsburg, KY
May 2017
Masters of Science in Cyber Security and Information Systems
GPA 3.75/4
JNTU, Hyderabad, India
May 2014
Bachelor of Technology in Electronics and Communication Engineering
GPA 7/10
Technical Expertise
Programming languages
Pyhton basic, C, PHP
Web Technologies
HTML, Ajax
Operating systems
Microsoft Family, Linux, Mac OS
Databases
My SQL
Tools
Github
Servers
Apache, XAMPP, WAMPP
Networking protocols
CISCO Networking
Professional Experience
HP
Technical Engineer
June 2013 – July 2014
Client : DELL
Worked with HP (Hewlett Packard) at WIPRO including different tools. Troubleshooting and remotely assisting the clients with installation, error resolving, data back up, virus removal and installation of different equipment’s such as servers, routers, computers and all other electronic devices manufactured by HP.
Worked on creating and resolving trouble tickets for resolving client issues on Sales force.
Troubleshooting all the technical issues which include device issues, connection issues and administration issues. Worked with different technical tools to check the status of the network.
Served as an SME (Subject Matter Expert) for two quarters.
CYBER EYE SECURITY SOLUTIONS
Information Security Analyst August 2014 – June2015
Creating, testing and implementing network disaster recovery plans.
Performing risk assessments and testing of data processing systems.
Installing firewalls, data encryption and other security measures.
Recommending security enhancements, purchases and modificaitons.
Monitor their organization’s networks for security breaches and investigate a violation when one occurs.
Install and use software, such as firewalls and data encryption programs, to protect sensitive information.
Cumberland’s, Williamsburg, KY May2017-September 2017
Web security
Implemented a secure home network based communication channel using BITNAMI with secured SSL Configuration and 2 factor authentication.
Security Standards: PCI(DSS), HIPAA (FERPA, COPA, CIPA, FISMA, SOX, ISO-27002, OMB, COBIT-5, GAIT, NIST
Quantum Cryptography
•Quantum Cryptography or Quantum Key Distribution (QKD) is a new technique that uses principle of quantum mechanics to generate the shared, secret key between sender and receiver (most commonly known as Alice and Bob).
Networking Certifications :
CCNA
CCNP
CEH – License number – ECC91016266019
Academic Projects
Jawaharlal Nehru Technological University, Hyderabad Embedded systems
Developed an advanced Railway gate Automatic Control by using Microcontroller and this project is to avoid accidents happens due to manual errors.
And worked on advanced ARM processor for integration and change
Navigation system
Crowd Management and Navigation Sytem Using RFID technology which has many Applications. It explores the solution to track the movement of pilgrims via RFID technology. A location aware mobile solution will also be integrated into this.
This will be made available to pilgrims with mobile phones to enhance the tracking of the pilgrims and provide them with location based services.
Other Accomplishments
Awarded as the best outgoing student in my under graduation.
Awarded as the best central midfield player in Soccer in under graduation.
Trainings
Cisco CCNA
LINUX (Red hat)
Comitia A+, Networking, Security\
Vulnerability Management
EC-Council certified security Analyst (ECSA)
Languages
English
Hindi
Urdu
Arabic
Telugu
Kannada
Interests
Cricket
Dance
Photography
Swimming