Administrative Office Specialist

Ben Figueroa

785-***-**** ***********@*****.***

Experienced Office Administration Specialist

Professional Office Specialist with over ten years of experience in a variety of general and administrative

office procedures, including, data entry, medical billing and accounts receivable and payable. Proficient in

established employers’ procedures and regulations; adapts quickly to new programs and tasks. Entrusted by

management to work unsupervised making consistent and timely decisions. Trained and mentored staff in

preferred business practices.

Professional Skills

Typing - 40 wpm

Ten Key - 8600 kph

Filing, answering phones etc.

Data entry (10+ years)

Accounts receivables (4 years)

Accounts payable (4 years)

Billing (5 years)

Proficiency in Microsoft Office Word (4 years)

Data programming and management

Certified in HIPAA procedures and regulations

Proven problem solving abilities

Relevant Work Experience

Kansas Department of Health and Environment contracted through Rose International Staffing Agency, Claims

Processor - Topeka, Kansas

Registered incoming Medicaid, Elderly and Disability, and Long Term Care claims to prepare them for

eligibility

Scheduled accounts for review

Processed clean-up for electronic applications

State of Kansas, Warehouse Inventory Clerk – Winfield, Kansas)

All aspects of inventory from counting to ordering to receiving

Distribution of items to customer satisfaction

Assisted in training of all new staff

KCI Warehouse, Accounting/Inventory Clerk - Hutchinson, Kansas

Managed all account receivables and payables

Managed computer programs for inventory and distribution

St. Francis Physicians Clinic, Billing Resolution Analyst - Topeka, Kansas

Managed 3- to 5-year delinquent accounts by working with patients and insurance companies

Collaborated with clinic and hospital billing departments to assist in claim resolutions

Established payment arrangements with patients and/or third-party entities

Blue Cross/Blue Shield of Kansas, Claims Resolution Analyst - Topeka, Kansas

Performed as liaison between claim processors and management

Reviewed medical claims for accuracy and billing discrepancies for a 25 person team

Collaborated with management in resolving resolutions for difficult accounts

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