Customer Service Electrical Engineer
Resume:
Andrew Gatrost
Independence, MO 64057
********@*****.***
Summary of Qualifications
Electrical Engineer with ability to collaborate with colleagues to identify, define and solve problems in design and implementation.
Knowledge of processors, chips, test equipment, and computer hardware and software, including, but not limited to, applications and programming.
Education
Bachelor of Science Electrical and Computer Engineering, University of Missouri Kansas City, Kansas City, Missouri
Courses
Advanced Computer Architecture
Digital Image Processing
Embedded Systems
Engineering Computation
Introduction to Operating Systems
Microcomputer Fundamentals
Neural and Adaptive Systems
Extra-Curricular
UMKC Robotics Team
Work Study on a project for a professor
Areas of Expertise
Assembly Programming
Assembly & Production
Attentive to Detail
Bringing up new boards
Embedded Linux Systems
Learning
Microsoft Office Suite
Mechanical Aptitude
Networking
Programming C, C++
Quality Control
Troubleshooting
Employment History
Digital Ally Lenexa, KS
Embedded Software Engineer 2014-2017
Maintain, update, and patch bugs on embedded system firmware
Plan, design, develop, improve and test firmware
Assurance of customer satisfaction with in the product
Maxi-Seal Harness Systems Grandview, MO
Assembly Worker 2013-2014
Trained new employees to read and build parts to print
Assisted with the assembly of parts for orders
Maintained inventory on the items used to build the parts
Netstandard, Inc Kansas City, KS
Overnight Tech Support 2011-2012
Provided customer service overnight
Managed and created desk tickets and serviced request and escalated as necessary
Performed troubleshooting for devices on network
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