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Customer Service Electrical Engineer

Independence, Missouri, United States
March 02, 2018

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Andrew Gatrost

***** * **** **** *

Independence, MO 64057


Summary of Qualifications

Electrical Engineer with ability to collaborate with colleagues to identify, define and solve problems in design and implementation.

Knowledge of processors, chips, test equipment, and computer hardware and software, including, but not limited to, applications and programming.


Bachelor of Science Electrical and Computer Engineering, University of Missouri Kansas City, Kansas City, Missouri


Advanced Computer Architecture

Digital Image Processing

Embedded Systems

Engineering Computation

Introduction to Operating Systems

Microcomputer Fundamentals

Neural and Adaptive Systems


UMKC Robotics Team

Work Study on a project for a professor

Areas of Expertise

Assembly Programming

Assembly & Production

Attentive to Detail

Bringing up new boards

Embedded Linux Systems


Microsoft Office Suite

Mechanical Aptitude


Programming C, C++

Quality Control


Employment History

Digital Ally Lenexa, KS

Embedded Software Engineer 2014-2017

Maintain, update, and patch bugs on embedded system firmware

Plan, design, develop, improve and test firmware

Assurance of customer satisfaction with in the product

Maxi-Seal Harness Systems Grandview, MO

Assembly Worker 2013-2014

Trained new employees to read and build parts to print

Assisted with the assembly of parts for orders

Maintained inventory on the items used to build the parts

Netstandard, Inc Kansas City, KS

Overnight Tech Support 2011-2012

Provided customer service overnight

Managed and created desk tickets and serviced request and escalated as necessary

Performed troubleshooting for devices on network

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