Administrative Assistant High School

Carmen L. Ingram

**** *. ****** *** • Springfield, MO 658054 • 417-***-****

CAREER GOAL A challenging position utilizing my administrative experience in an established company I can grow with.

EDUCATION Central High School, Springfield Public Schools, Springfield, Mo. 1986 graduate.

EXPERIENCE

April 2005 Change Healthcare, Springfield, Mo.

to Sr. Administrative Assistant to V.P. Product Support

Present Make Travel Arrangements

Update Managers Calendars in Outlook

Enter expense reports

Order supplies

Run daily, weekly, monthly reports

Coordinate meetings

Coordinate employee education

Enter contractual information into Waterfall

Audit maintenance billing

Reconcile monthly credit card statements

Obtain network numbers

Screen management calls

Schedule conference rooms

Process incoming invoices for payment

Time Entry for several departments

Coordinate Onsite Education for clients

Cover front receptionist desk

June 1996 McKesson, Springfield, Mo.

to Administrative Assistant to Product Support Dept.

April 2005 Make Travel Arrangements

Update Managers Calendars in Outlook

Enter expense reports

Order supplies

Run daily, weekly, monthly reports

Oct. 1994 McKessonHBOC, Springfield, Mo.

to Call Coordination Center Team Leader

June 1996 Run Management Information System reports for Call Coordination Center Supervisor

Supervise daily operation of Call Coordinators

Train new Call Coordinators on procedures and job duties

Answer phones, direct calls to appropriate departments, and enter Customer Support inquiries into the Message Base System

Duplicate Media Tapes and package them for distribution to clients

Package and ship daily internal Job Requests

March 1994 Ozark Publications, Inc., Nixa, Mo.

to Receptionist, Nixa News-Enterprise

Oct. 1994 Answer phones, direct calls, and greet customers

Balance and document cash receipts

REFERENCES References will be furnished upon request

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