Customer Service Medical

IOE FLIGHT ATTENDANT COMPASS AIRLINES MINNEAPOLIS, MN

DECEMBER 2007-CURRENT

Promoted the safety, comfort and welfare of passengers, trained and coached over fifty flight attendants, Administered first aid to passengers experiencing medical emergency, Addressed passenger’s concerns about delayed and canceled flights and issues through keeping the passengers informed. Coordinate all emergency situations, planned and unplanned. Trained on operation of various aircrafts including 737 200, 737 400, 737 800, A320, A321, Embraer170 and 175.

EDUCATION

JOHN F KENNEDY BLOOMINGTON MN

HENNEPIN COUNTY TECHNICAL COLLEGE BLOOMINGTON MN

SKILLS AND ABILITY

ACTIVE LISTEN ING SKILLS

FLEXIBLE

FEDERAL AVIATION ADMINISTRATION

PASSION FOR TRAVEL

CALM UNDER PRESSURE

NATURAL LEADER

CPR AND AED CERTIFICATION

CUSTOMER SERVICE SPECIALIST

ACTIVE LISTENING SKILLS

SUPERVISED UNACCOMPANIED MINORS DURING FLIGHTS

ENERGETIC AND ENTHUISIATC

FRIENDLY

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