Customer Service Sales Remote work from home
Resume:
Tamela Fisher
Work from home
Blue Springs, MO **014
****************@*******.***
Self motivated individual looking to use my business management and customer service skills in my home office.
Authorized to work in the US for any employer
Work Experience
Merchandise coordinator/key holder
HOMEGOODS, TJX Corporations - Blue Springs, MO
April 2012 to Present
Responsibilities merchandise, operations and Customer Service. Develops creative plans to increase store sells, oversees and monitors loss prevention programs. Ensures every customer has a positive shopping experience. Train, supervise and develop a large team of full and part-time associates. Manage the daily activities of a sales floor, back room and front end. Report sales data to the company corporate office. Bending, stooping, lifting, pulling and pushing merchandise. Store Manager
CJ Banks - Independence, MO
July 2010 to November 2011
Highest level of customer service/excellent experience while customer shops. Performed all functions of management which included store operations, personnel, merchandising and visual. Worked toward achieving personal and store goals as a member of the store sales team to increase sales; ability to delegate; product knowledge made management decisions, ability to train personnel in selling with care techniques, visual presentations,. Compiled with dress code. Daily company emails and communication to team. Ability to read, comprehend basic mathematics and instructions. High energy, enthusiastic, self-motivated, ability to adapt to change. Team player, regular punctual attendance. Ability to stand, lift 40 pounds, used tools such as hammers, ladders, merchandise hardware: dollies, two wheelers, flatbeds and carts.
Lancome Counter Manager
Dillard's, Inc. - Independence, MO
January 2009 to June 2010
Sharing skills and knowledge, focus on maximizing team effectiveness. Responsibilities daily knowledge of sales, achievements versus goals for staff. Training and development of staff. Mentor and coach beauty advisors on product knowledge, performances and service behaviors. Manage and execute all customer events held at store. Regular attendance training seminars. Manage cleaning, restocking and moving boxes with team. Customer registry and sampling log with the team. Missouri realtor
Reese and Nichols realtors - Blue Springs, MO
October 1990 to May 2009
Made sales cold calls, worked with Sellers, Buyers and for sale by owner's, follow up on leads, consult with clients, acted as an intermediary between seller and buyer. Educated client on key specifics of selling their home. Authority to real estate, selling and buying process. Communication skills, coordinate property closings, negotiated purchases and host open houses. Prepared Market Analysis, Buyers inspections, build relationships, negotiations, comfortable with understanding Real Estate Property, management or other related fields. Familiarity with real estate contracts and leases. Field Manager
Midwest merchant services - Blue Springs, MO
April 2006 to March 2009
A service management company to increase sales at a retail level. Provides merchandising and marketing plans to all facets of the retail. Made 50 to 100 calls per day to build and manage pipeline Via cold calls. Informed, training and educated merchandisers in a timely manor. Recruiting, training, scheduling and developing that covered across the USA. Excavating office manager
Reiss Excavating LLC - Lees Summit, MO
May 1989 to September 1998
Office and clerical experience in construction environment. Basic computer knowledgement of Microsoft, Word, Excel and Lookout. Organization skills, attention to detail, communication skills and ability to handle multitask. Payroll, Accounts Payable, Accounts Receivables, Job Cost, and Multi telephone lines. Responsible for day-to-day operations, Processing time cards, Human resource procedures, Accounting, data entry, and worked under pressure. Education
Associates of Arts in Business Management
Metropolitan Community College Area - Kansas City, MO 2013 to 2015
Diploma in General studies & business
Warrensburg High School - Warrensburg, MO
1980 to 1984
Skills
Customer Service Experience, 10 key, office machines, Sales skills (10+ years), Appointment Scheduling, Business management (10+ years), Payroll accounts payable and accounts receivable
(10+ years), Retail Management (9 years), Hotspot.com (5 years) Certifications/Licenses
Key Holder
January 2009 to Present
I have been in retail for over nine years working in business management and customer service. Additional Information
QUALIFICATIONS
• Twenty years background successfully managing organizations to achieve business goals.
• Experience in construction and retail industries; office procedures and management
• Proficient in computer business-related computer software (Microsoft Word, Quick Book, Power Point, Spreadsheets & Excel)
• Excellent supervisory, analytical and reasoning skills
• Ability to use computer keyboard, standard telephone, copiers and other related business equipment
• Accounting knowledge, 10-key experience, multiple telephone line, 2-way radio knowledge, as well as intercom and paging systems
• Planning, scheduling, communication and speaking abilities. Great people and sales skills.
• Mature and willing to learn and grow; Passionate about achieving a challenging position that allows meaningful contributions to a business' success.
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