Summary of Qualifications:

** ***** ********** ** ************ customer service assistance. Qualified in call center, data entry, outpatient billing, and insurance verification. Also Qualified for new challenging opportunities.

Experience:

Call center, Appointment scheduling, debt collections, insurance verification medical terminology.

Skills:

■ Fast pace environment ■ Call Center

■ Multi-Line phone system ■ Phone Etiquette

Computer Skills:

Microsoft, Excel, Epic, Aria, Pacs, Roe, and McKesson software.

Employment History:

7/2017-Present

Henry Ford Health System Taylor, MI

Clinic Service Representative

Check-in/Schedule X-ray/Ultrasound/Mammogram/Bone Density appointments for patients

Check in patients for outpatient lab orders

Scan necessary documentation into HER system

8/2016-7/2017

Henry Ford Health System

Clinic Service Representative Brownstown, MI

9/2010 -8/2016

Henry Ford Health System Detroit, MI

Data Entry Operator

Education:

2010-2015 Phoenix, AR

University of Phoenix Online

Major Family& Child Care Services

1986-1990

Southwestern High School Detroit, MI

Graduated

1988-1990

Randolph Vocational/Technical Center Detroit, MI

Certificate of Completion: Data Entry I/II, Business Services & Technology Program

References: Available upon Request

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