Personal/ Executive Assistant

Dear Sir/Madam

The dedicated years of working experience have equipped me with a multitude of skills your Company is looking for, I am confident that I will be an asset to your organisation.

I have over 9 years’ experience in Executive support and secretarial functions such as preparing Board and monthly report, schedule/calendar management, prioritising tasks, coordinating meetings, travel arrangements and organising local and overseas company events.

I have excellent people management skills, an outgoing person with good interpersonal skills, a great team player who displays initiative and can work with multiple responsibilities. I process the ability to problem solve in various situation and environment. Ensuring all work is accurate and meticulous attention to detail.

Enclosed is my resume which will provide more information about my past experiences and responsibilities.

Thank you for taking time to consider my application. I can be contacted at 9760 0557(HP). I hope you find my details of interest and look forward to your response.

Kind Regards

Zoelle

Name: Zoelle Lee

E-mail: ***********@*******.***

Telephone: +65 9760 0557

Date of Birth: 4 August 1983

Nationality: Singaporean

Race: Chinese

Professional Profile

I am a proactive, self-motivated individual with exceptional integrity. I am capable of managing multiple tasks, responsibilities, and meeting challenging deadlines. I can be entrusted with confidential and restricted information. I am an excellent communicator at all levels, disciplines, and cultures within the organization.

My primary responsibility is to provide executive support and office coordination to the organization, ensuring the installation of appropriate systems and tools for the team’s success. I am also responsible for providing assistance to the CEO and directors with general office management, and meetings and events coordination.

I am currently seeking a challenging position with a dynamic company that will provide me with the opportunities to develop my skills and capabilities and contribute towards the growth of the organization.

Key Performance Areas

Achievement – Successfully implemented improved work processes for various departments resulting in time and cost savings. Proven ability to plan, prioritise, monitor and coordinate workloads and meet deadlines under pressure. The ability to analyse information and create solutions in solving a variety of issues.

Communication – The ability to communicate effectively and professionally always on all levels and cultures.

Motivational management – The ability to professionally motivate and mentor staff.

Multi-Tasking – The ability to autonomously self-manage multiple tasks in a fast-paced environment and to prioritise accordingly.

Relationship Building – A proven ability in establishing and maintaining positive working relationship working as a team member.

Strategic Planning – Consistently able to achieve results on time and on budget through focused attention.

Employment Summary

Jul 2016 – Dec 2017

Suntec Singapore Convention & Exhibition Centre – Executive Assistant to CEO and Directors

Executive Support

I provide a comprehensive range of executive support and secretarial duties for my CEO and Directors including but not limited to the following:

Administers correspondence, manages incoming calls, and prioritizes phone messages, emails and mail. Handles all calls and visitors with grace, sophistication and professionalism

Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings

Communicates directly, and on behalf of the CEO, with Directors & Board members

Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office

Provides a bridge for smooth communication between the CEO's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff

Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the CEO, some of which may have organizational impact

Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures

Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company

Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated

Other ad hoc support - Reporting to various Directors

Analyzing internal processes and recommending upgraded SOP to improve productivity of individual departments

Assisting Marketing Department in hosting groups site visit, investigate and handle complaints of clients, festive events and corporate gifts

Assisting HR department in all corporate social responsibility projects and internal staff events

Assisting and handing projects and special events for Business Developments

Handing all Parent, subsidiaries Company sales enquires and events

Managed and serviced all Long-Term Tenants in the Centre

General

Works collaboratively in a team environment with a spirit of cooperation and as a relationship builder

Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests, vendors, and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure

Displays engaging interpersonal skills including the ability to think and act strategically, provide sound judgment, and provide a positive and energetic attitude

Provides systematic and dependable follow up, as well as a high level of organization and preparedness

Maintains workflow under pressure and in a fast-paced, high-profile work environment

Respectfully takes direction from CEO

Other duties as assigned

Reason for leaving: Restructuring of job scope

Jan 2009 – Mar 2016

KAEFER Integrated Services Pte Ltd – Personal/Executive Assistant to CEO Regional Director, APAC

PA/Executive Support

Assist in the preparation of letters, reports, spread sheets, presentations and any other documentation required based on dictations, brief instructions or prior materials

Coordinate tele/video conferences, internal/external meetings and company events

Coordinate travel related logistics, i.e. flight and hotel bookings, ground transport, travel itineraries and visa applications

Handle all of Director's and his family's personal issues

Manage and maintain Director’s email account

Manage and maintain calendar, schedule meetings and appointments

Manage and handle all aspects of local and overseas confidential correspondences

Provide administrative and secretarial support

Regional and International business trips

Other ad hoc assignments including office administrative, Accounts, Payroll, HR recruitment, Work permit, EP applications etc

Reason for leaving: Closure of Regional Office in Singapore

2007 –2008

J Roger Preston (S) Pte Ltd - Project Secretary to Director and associated team of engineers

Secretarial Support

Cover for other secretaries and receptionist as and when required

Filing, maintaining and organizing correspondence and monitoring and following up in-coming correspondence

Organize and expedite flow of work through Director’s office and initiate follow-up action

Provide full secretarial support and personal assistance

Prepare all tenders documents and correspondences and prepare tabulation after tender is closed

Other ad hoc administrative functions

Reason for leaving: Better job prospects in latter organization

2003 –2007

Ang & Partners Advocates & Solicitors - Receptionist and Administrative Assistant

Administrative Support

Attend to phone calls and registration of visitors

Handle office and staff administration including mails & courier services of legal documents

Distribution of incoming couriers and preparing outgoing couriers

HR-related support including leave recording, assist in new hire’s administration such as security pass application, orientation etc.

Maintain professional appearance of front office and guest reception area

Schedule meetings for lawyers

Reason for leaving: Seeking for a more challenging role in Secretarial field

2001 – 2003

Vhive Pte Ltd – (Formally Fedelco Enterprises) - Customer Relation Clerk

Customer Service Support

Administrative duty

Handle enquires and complaints

Liaise delivery appointments

Reason for leaving: To seek new learning opportunity and explore a wider job scope

Education

Dec 1999 - Chua Chu Kang Secondary School

GCE "N" Levels (5 credits in English, Chinese, Mathematics, Science, Art and Crafts)

Professional Qualifications, Courses, Skill

Sept 2017 – EON Consulting & Training

Certificate of Attendance – Advanced Skills for Administrative Professionals

Aug 2017 - ST Electronics

Certificate of Completion – OHSAS 18001 Internal Auditor Training

Aug 2016 – Singapore Workforce Skills Qualifications

Statement of Attainment – Follow Food & Beverage Safety & Hygiene Policies & Procedures

Aug 2007 - LCCI International (London Chamber of Commerce and Industry)

Certificate in "Level 2 English for Business (Written)"

Certificate in "Level 3 Text Production"

Aug 2002 - Automation Solutions

Certificate of Attendance in "Competence on the Telephone" and "Customer Service Know-How"

IT Skills

Microsoft Office – (Excel, PowerPoint, Word and Outlook)

Business Software: Netsuite, SAP

Salary & Availability

Last Drawn: SGD 5190 + AWS + Variable Bonus

Availability: Immediate

Expected Salary: SGD 5500 (Neg)

References

To be provided upon request.

Contact this candidate