Customer Service Sales
Resume:
Dr. RINA RUTH (Pharm-D)
Contact Detail 056-*******
OBJECTIVE
Intend to pursue a career with a progressive organization that will use my Abilities, Education and Experience at any level of pharmacy management. I am committed, result oriented, Responsible, energetic and self-motivated with excellent Communication skills.
PROFESSIONAL EXPERIENCE
Life Pharmacy Group – Dubai UAE
Working as Store Manager cum Pharmacist (2016- 2018)
JOB DESCRIPTION
Manage store operations
Achieve store productivity as per target assigned by management
Insurance handling
Purchasing and inventory management
Sales and customer service
Controlling control and semi control medications
Expiry management
Upselling and Cross selling
Preparing store budget
Preparing store review report
Trainee staffs review report
Training and developing staff
Sarai lakes Pharmacy – Dubai UAE
Worked as Pharmacist (2014-2016)
JOB DESCRIPTION
Insurance handling
Purchasing and inventory management
Sales and customer service
Controlling control and semi control medications
Expiry management
SALE AND PROMOTION – DUBAI UAE
MAY 2013 TILL MAY 2014
Work in medical equipment’s, cosmetic, I.T. and FMCG products.
Holy Family Hospital-Karachi (250bed), 2011- 2012
Work as Senior Pharmacist
Saifee Trust Hospital -Karachi (100 bed), 2010-2011
Work as Chief Pharmacist
Karachi Adventist Hospital – Karachi (120 bed), 2009- 2010
Work as Pharmacist
Key Performance Highlights:
Activities perform at SENIOR/ MGT level:
Prepare daily stock orders from the store through medicine requisition.
Conduct stock inventory and prepare inventory report.
Prepare purchase orders and ensure timely supply of medication.
Inspect ledger report.
Maintain proper storage condition for pharmaceutical supplies.
Regular checks of drug expired and prepare expiry report.
Provides information to the medical staff regarding availability and incompatibility of drugs.
Inspect and maintain floor stock.
Assist junior staff working by providing them pharmacy setup
Perform activities in Large Hospitals (OUT-PATIENT SERVICE)
Patient’s prescriptions monitoring – post sale medicines advices concerning any possible side effects and complications that could occur.
Cross checking of prescriptions to ensure suitability and accuracy.
Calculate drug dose and labeling.
Perform activities in Large Hospitals (IN-PATIENT SERVICE)
Receive medication cards/orders from the floors/wards and monitor drug interactions, doses and duration of therapy
Dose calculation, packed and labeling
Prepare floor medication stock
Maintain in-patient prescriptions record
INTERNSHIP
Ziauddin Medical University Hospital -2007
Internee pharmacist
Clinical pharmacy practice
Medicines dispensing check in wards
Assist in therapeutic drug monitoring
Assist in dispensing of drugs
Patient counseling
Jinnah Post-Graduate Medical Centre – Karachi -2006
Trainee pharmacist (Neuro & epilepsy deptt)
Basic clinical study in neurological and epilepsy drugs.
Pharmacy stock in and out system at ward basis.
Patient case study with interpretation of the therapy.
EDUCATION
Pharm-D (Doctor of pharmacy) 2004-2009 Jinnah University for women – Karachi, Pakistan
HSC 2002-2003 Allama Iqbal Girls College - Karachi, Pakistan
SSC 1992-2001 St. Paul’s English High School - Karachi, Pakistan
REGISTRATION
Registered as Pharmacy Pharmacist of Dubai Healthcare Authority (DHA)
Registered as Pharmacist in register A of the pharmacy council of Sindh, Pakistan
SKILLS
Advanced knowledge in Computer Data Bases: MS. Office, Word, Excel, Power point and Internet Access, Retail Pro and ERP
Knowledge of pharmacy inventory management and Hospital formulary system.
Familiar with Sales, customer service and communication skills at outlets.
Proficient in Administrative functions
Fluent in English language, Urdu, Hindi and Punjabi. Arabic (basic)
Can work independently and has the ability to multitask and meet deadlines.
PERSONAL INFORMATION
Gender
DOB
Female
1985
Visa Status
Employment Visa
ac4o9o@r.postjobfree.com
Contact this candidate