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Human Resources Director

Indianapolis, Indiana, United States
March 04, 2018

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*** ******* *****, *** *********, IN 46184 (C) 317-***-****

Professional Summary

Highly experienced Human Resources professional with proven expertise in policy and procedure, recruiting and hiring practices, personnel development, retention approaches,legal compliance issues, managerial support, union avoidance, and directing all HR functions.

Background includes: a 28% turnover reduction, expertise in building and leading top performing teams, turning around troubled organizations, and establishing new HR departments.


HR Best Practices

Employee Performance

Employee Relations & Diversity Improvement

Leadership Development

Talent Acquisition

HR Policy, Process & Systems Design

Staff Coaching & Mentoring Change Management

Organizational Development Workforce Planning & Development

Organization-Wide Consensus Building HRIS Applications Proficiency

Work History

Field Interviewer (Contract) 08/2017 to 11/2017

RTI International – OH/IN/PA

A research project funded by the National Institute on Aging and founded by Duke University in 1995, the Add Health Parent Study is in follow-up to the initial National Longitudinal Study. The focus is on family and relationships and will help researchers learn

how families and their life experiences contribute to the health and well-being of parents and their children.

Sourced, located, and gained consent from sample members to conduct an in-depth, confidential, face to face interview. Collected personal and confidential information,including finances, medical history, family dynamics and other candid information

required in the study.

Adhered to interview protocol protecting the identity of sample members and implement strict precautions that eliminate the risk that any sample member is identified.

Over 65 sample members contacted and interviewed throughout IN, PA and OH in 90 days.

Completed project 30 days prior to schedule and under budget, contributing to profitable turnaround >$150k in my region.

Recruiting and Development Director (Contract) 01/2017 to 07/2017

G & H Orthodontics International – Franklin, IN

Developed and transformed a newly created corporate HR department into a true strategic business partner, reporting directly to the CEO. Championed HR vision while forging sustainable HR infrastructure, systems, processes, and practices.

Drove transition from outdated HR systems into a fully integrated HRIS platform (Newton).

Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.

Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization.

Authored corporate SOP's, drafted and implemented Employee Handbook and official job descriptions.

Developed and implemented New Hire Orientation.

Career Coaching: Rolled out the company's first HR shared services center for delivery of internal coaching services.

Guided recruitment of 50 manufacturing, technical, professional, and management staff for US HQ within 90 days.

Senior Account Manager 06/2015 to 12/2016

Tilson HR – Indianapolis, IN

Piloted the "TogetHR" Program; created specifically for Indianapolis Chamber Members in

2014, allowing organizations to reduce benefit, HR and human capital costs under the

PEO umbrella of Tilson HR. With the initial on-boarding of 70 employees, expanding to 900

employees by the end of 2015.

Consolidated HR functions previously managed by several different departments into a

single consolidated organization to manage all generalist affairs.

Managed a portfolio of 200 clients; building relationships with CEO's, Owners and

Executives, learning each industry and the individual needs of the organization.

Consult and advise clients on HR and management issues; i.e. worksite investigations,

regulatory compliance, job descriptions, recruitment, creating and conducting training,

performance management and employee development, policy and procedure,

employee surveys, open enrollment and developing internal and external compensation


Corporate Director of Human Resources 06/2014 to 06/2015

Arbor Lodging Partners – Chicago, IL

Reporting directly to CEO and Owner(s), directed all HR activities for the entire

organization, including 24 hotels throughout the US and over 800 employees.

Most senior HR executive, directing 24 General Managers and HR professionals in staffing,

recruitment, benefits, executive compensation, training, leadership development,

succession planning, HRIS, and regulatory compliance.

Heavy emphasis on leading Arbor Lodging Partners through rapid HR change and

transformation programs.

Enabled operational change essential to a $150k reduction in HR costs. Helped to

facilitate redesign of core business operations, including the sale of 2 properties,

acquisition of 12 properties, and 2 fast-track expansions.

Contributed to senior-level M&A decisions, supporting initial analysis through due

diligence and subsequent integration. Enabled business growth by assessing HR cultural

compatibility and talent impacts.

Streamlined integration of 5 properties September 2014, Arbor Lodging Partners'

largest-ever acquisition. Seven additional hotel acquisitions throughout 2014/2015;

including The Hotel Phillips in Kansas City, MO, June 2015; (Awarded Hilton branding in

their Five Star Curio Portfolio). Drove the on-boarding process of 600 employees.

Ensured strategic alignment of HR with new business objectives and minimized business

interruptions through execution of workforce integration plans.

Negotiated and implemented HRIS system (Newton). Authored and executed Employee

Policy & Procedures Handbook, SOP's, new hire processes, documentation &

maintenance of employee records procedures. Developed and executed Mentor Program.

Human Resources Manager 02/2013 to 06/2014

Omni Severin Hotel – Indianapolis, IN

Managed the HR team and effectively drove all HR functions for a high scale 4-Star, Full

Service hotel, supporting 300 associates, including executive leadership. With a focus on

cultural excellence, effective communication, high-standard recruiting practices, quality

candidate selection and concentration on retention, Omni's HR department was

recognized in 2014 as Employer of the Year-Catholic Charities Indianapolis and 2014

Hiring Champion - Out of The Box Foundation.

Facilitated monthly meetings to develop strategies that would positively influence

workplace relationships. Manage associate Personal Time Off Program, benefit

enrollment and administration, FMLA, Leave of Absence, and Workers Compensation.

Plan and execute Associate events; Annual Associate Recognition Banquet, Monthly

All-Staff and Associate Recognition Meetings, Associate Recognition Program.

Manage, report and analyze annual Employee Engagement Survey.

Mentor, coach and counsel management staff on associate issues, including discipline,

annual reviews, problem resolution, communication techniques and associate


Create and conduct monthly Safety Training for all management positions.

Drove the continuous personal improvement and professional development of both

leadership and non-leadership employees reducing turnover by 28% year over year.

Authored and implemented "Follow-Up in 45" program for all new associates to

aggressively focus on retention.

Managed the recruitment process, including the sourcing, selection and on-boarding of

all associates, as well as facilitation of New Hire Orientation.

Manage HRIS (ICIMS) to ensure compliance with applicant flow log, drug testing, I9's,

background & reference checks.

Processed all salary changes stemming from merit increases, promotions, bonuses and

pay adjustments (Ultipro).

June 2013 - Task Force: La Costa Resort & Spa Acquisition Team - On-boarding of 1300


May 2014 - Task Force: Omni Nashville Hotel - Created and executed campaign to

reduce high associate turnover and implement retention programs.

Director of Recruiting & Development 08/2011 to 01/2013

Northwestern Mutual – Indianapolis, IN

Joined management team tasked with revitalizing Northwestern Mutual Indianapolis

following years of instability, internal change, restructuring, and absent leadership.

Guided full recruitment process and the successful on-boarding of 12 Financial Advisors,

exceeding goal by 50%.

Awarded 2012 Year Rookie of the Year.

Recruiting Specialist 01/2010 to 07/2011

Farmers Insurance Group Midwest Expansion Market – Indianapolis, IN

Hired to manage recruitment and staffing for start-up venture.

Lead the on-boarding process of new hires, including contract negotiations, licensing,

registration, training and development.

Helped to build Midwest office from an empty suite of offices into a full-scale operation.

Recruited and on-boarded 22 Agents, exceeding the goal by 35%.

Created and implemented hiring policies, procedures, systems, and technologies to

support company's long-term growth and expansion.

Account Manager-Industrial & Government 05/2008 to 07/2009

Hilti, Inc – Indianapolis, IN

Developed sales pipeline by identifying and qualifying prospective clients and cultivating


Generated $2.1 million in revenue in 2008, increasing territory revenue by 31% year over


Developed and implemented consignment program within GM Automotive, Allison

Transmission and Rolls Royce generating over $1.5 million in revenue.

Area Marketing Manager 05/1999 to 05/2008

Elite Marketing Solutions – IN/IL/KY/OH

Managed 13 locations and 130 employees throughout IN/KY/OH/IL.

Managed staffing, recruiting, on-boarding, compliance, benefits, safety, OSHA,

employee relations and counseling to management.

Increased Employee integration by 60%.

Created and drove the organizations "Great Places to Work" action plan.

Identified, developed and evaluated marketing strategies based on knowledge of Meijer

objectives and market trends.

Piloted start-up of new facilities and Grand Openings.

Traveled within region 75%.

Developed and trained employees on marketing plans and sales techniques for product


Build relationships with vendors creating opportunities for marketing and sale of products.

Coached and developed training programs for all associates to ensure that

organizational requirements are met.


Bachelor of Science:

Indiana University - Bloomington, Indiana

Public Affairs

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