James A. Smith

*** ******** ***, ******** ****, CO 80863

719-***-**** • ac4o2d@r.postjobfree.com

Qualifications:

Experience working independently outdoors and driving a company vehicle on a route-based schedule

Background in customer service which has involved communicating with the public, assessing needs, providing assistance and resolving problems

Exceptional multitasking and time management skills

Responsible, punctual and hard-working

Employment:

The Poop Happens: Colorado Springs, CO June 13 – Present

Service Technician

oExperience maintaining residential and commercial areas

Drive company vehicle along designated routes for scheduled services in Colorado Springs and surrounding cities

oAssist with company advertising including building/erecting signs, social media and online advertising

oWork independently, respond to client needs, answer questions and provide quotes

oGeneral office/clerical duties

Operate Microsoft Office Suite

Processing of electronic payments and making sales calls

Utilized standard office equipment including fax machine and computer

Ryla Teleservices Inc: Colorado Springs, CO December 10- May 11

Customer Service Representative

oInbound customer service for a third party vendor

Responsible for customer service, processing/escalating customer issues and providing technical support

oGeneral office/clerical duties

Handled a high-volume of telephone calls

Utilized Microsoft Office Suite (MS Word, Excel, Outlook) entered data into spreadsheets, created and maintained documents

Walmart: Monument, CO May 10- October 10

Courtesy Associate

oExperience working outdoors retrieving shopping carts from the company parking lots

Worked outdoors to collect carts, greeted and assisted customers

oRelieved cashiers, organized and straightened aisles

oResponsibility for equipment care and safety

oRestocked return items and assisted in many other departments

Education:

Fountain-Fort Carson High School Completed: May 2007

Pikes Peak Community College Some coursework completed

Contact this candidate