Manager Sales

Administration and Management Clerical

Customer and Personal Service Judgment and Decision Making

Sales and Marketing Active Listening

Instructing Active Learning

Speaking

Sep 2016 -Present

Leesburg

Oct 2011 -Sep 2016

Front Royal

COTY J. CLOWERS

PROFESSIONAL SUMMARY:

Friendly and enthusiastic manager with seven years of experience in leading various professional settings. Able to learn new tasks quickly, and proficient in growing key customer relationships. Represents establishment with friendly, professional demeanor at all times.

SKILLS:

EXPERIENCE:

General Manager

TitleMax

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees in sales, and in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service. Instruct staff on how to handle difficult and complicated sales. Hire, train, and evaluate personnel, promoting or firing workers when appropriate. Assign employees to specific duties.

Enforce safety, health, and security rules.

Plan and prepare work schedules

Establish and implement policies, goals, objectives, and procedures. Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertisements.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

Make phone calls for collection and marketing purposes. Food Service Managers

Anthony's Pizza X

Reporting to the General Manager and implementing new policies. 416 manassas ave, Front royal, VA 22630

Ph: 540-***-****

***********@***.***

Feb 2011 -Oct 2011

Front Royal, Va

Feb 2011 -Apr 2011

Front Royal, VA

Jun 2004 -Aug 2009

White Post, VA

Jun 2010

Front Royal, VA

Covering shifts that may not have coverage on certain days. Planning marketing tactics to grow customer base.

Taking food orders over phone and in person.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Produce associate

Walmart

culling all produce and refilling product

Helping customers with any produce needs they may have Waver

Liberty Tax

Attract attention of potential customers passing the location by singing, dancing, and smiling.

Assisting customer with finding the location of the store Counter Manager

Mac's Roller Rink

Schedule birthday parties and follow up on dates before-hand. Work Cash register

Assist customers to find the right skate to fit them. Assure the safety of customers is put first.

Fix broken arcade games and refund the customer when necessary. EDUCATION:

High School Diploma

Skyline High School

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