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Customer Service Manager

Dayton, Nevada, United States
March 04, 2018

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Rebecca Schalla

P.O Box ****

Dayton, NV *****



Travel Agent Travel Services of Nevada current I have been a travel agent since 1988 and worked mainly in group sales before opening Travel Services of Nevada. I have worked on various systems World Span, Sabre, Apollo, system one. I prefer sabre because you can offer southwest airlines. I was full time with this business until a personal situation came into play. I reopened my business because I miss the challenges of the trade.

Seasonal State of Nevada Department of Transportation 2016 Responsible to retrieve parts for DOT and catalog the inventory. Shuttled parts to various crews around the region

Assistant Manager Fox Peak Stations - Current : I have a staff of 13 persons I am responsible for. I do scheduling for my employees, accounting, check requests, working with all vendors, customer service.

Seasonal Park Aid State of Nevada - Carson City, NV - March 2014 to September 2014

Responsibilities Assist Park Ranger with public relations, office duties, assisted with entrance fees, compliance of fees, park safety, social media and tours.

Accomplishments I accomplished a personal goal of learning a new trade, which was serving the state.

Skills Used: Public relations, Working with all types of equipment

General Manger Media Enterprises - Fallon, NV - January 2013 to February 2014

Responsibilities All aspects of the Radio Station, advertising, marketing, accounts receivable, accounts payable, scheduling, deadlines, public relations, developing commercials, social media, web design.

Accomplishments I made their station the number one in their market from near bankruptcy. Made it a profitable endeavor until the owner passed away and the business closed.

Skills Used: Patients, and Public relations Marketing

Cashier Smiths Grocery - Dayton, NV - April 2009 to October 2012

Responsibilities Public relation High volume of money

Accomplishments Worked nearly 5 years never missed a day’s work nor was late.

Skills Used Cash register

Owner/General Manager Travel Services of Nevada - Dayton, NV - July 1991 to December 2008

Responsibilities All aspects of the business. Marketing Web design public relations training advertising developing tours, escorting, accounting and so much more.

Accomplishments Was successful with personal goals and profitable.

Skills Used: Long term goal set.


BS in Marketing Morrison University - Reno, NV 1988 to 1991


Most office equipment Web design various airline reservation systems


On a personal note I donate time to the 4 H kids with their projects with rabbits.

Accomplishment Raising great kids and my most resent I am the proud breeder of the Number 1 Red Satin Rabbit in the Nation. I have been raising rabbits for over 40 years.

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