Sales Customer Service

JAZMINE FRANK

***** *******, *******, ** ***** Phone: 313-***-**** Email:

********.******@*****.***

Summary

Motivated Sales Associate with 3+ years’ sales experience. Independent worker with high energy and great communication skills. A proven record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews. Team player mindset and exceptional interpersonal skills. Highlights

Cash-Handling Accuracy and Credit Card Transactions

Retail Sales & Product Knowledge

Customer Service Excellence

Expertise in shrink control

Order processing, Merchandising & Stocking

Experience

Leasing Consultant

January-February

Briggz Houze Apartments

l Completed follow up calls to potential leads

l Gave apartment tours to customers

l Answered phone calls

l Typed leases

l Familiar with rent manager program

l Deposited Checks

l Typed work orders

Sales Associate

November-Current

Abercrombie and Fitch 27500 Novi Rd, Novi, MI 48377

• Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments

• Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift.

• Assist with store stocking, floor-sets and opening/closing procedures. Sales Associate

Decemeber-January 2015

Sears Holdings

l Stocked merchandise

l Assist Customers

l Operate cash register, scanners and computers to itemize overall product

l Changed logos and clearance racks

l Assist with labeling sales

Garden Ministries Assistant April

–July 2014

Victory Fellowship 14225 Frankfort St. Detroit, MI 48213

• Planted, cultivated, watered and mulched flowers, plants and trees, and performed pruning activities.

• Provided routine landscaping maintenance tasks.

• Operated equipment to perform horticultural tasks. Cashier Jul 2012 to

Current

Panera Bread 37611 Twelve Mile Rd, Farmington Hills, MI 48331

• Cashier: Greet and serve customers at first point.

•Dining Room Runner: Responsible for serving food, preparing the dining room, and fulfilling customer requests. This position is equivalent to bus staff, food expediter, hostess, and server.

•Barista & Food Service: Prepare customer orders to exact standards and specifications of the customer and Panera Bread.

Receptionist Jul 2007

–Aug 2007

Perfecting Community Care 7100 E Davidson St. Detroit, MI 48212 Secretary July 07th – August 15th

• Respond to telephone inquiries, providing quality service to customers and associates

• Set appointments for the elder

• Ensured customers were satisfied with every part of their customer experience, from initial greeting through issue completion. Education

High School Diploma Farmington Community Schools 2015

Nursing Assistant Training Program Certificate Henry Ford College 2016

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