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Customer Service Data Entry

Southaven, Mississippi, United States
March 04, 2018

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Christy Martin


**** ********* ** ******, ** 38651


Qualified customer service with 10 years in fast paced customer service and call center environments. Personable and professional under pressure. Customer service with expertise in delivering support services and resolving customer complaints, Data entry accomplished at transposing large amounts of data with accuracy and speed. Highly organized and detail oriented. Also experienced in logistics, tracing shipments, pulling BOL’s from carrier websites,

Arranging pickup and deliveries of shipments. I have experience in Microsoft Office which consist of Exel,

Word, Powerpoint, and Outlook Express.


8/16-Present Northwest Ms Community College

Currently enrolled in Paralegal Technology course hoping to graduate in 2018 with a Associates Degree.

Hernando High School graduated in 1988

Work History

07/17 - Present Office Adminstrator

BTR Meadows Construction Byhalia, MS

I enter jobs in the system so the cable technicians can go out and bury cable. I also input invoices in the system so the vendors can get paid weekly which consist of figuring up the hours they worked and, also scanning the documents in the system. I do spreadsheets for the owner when needed.

03/2012- 07/2016 Teacher Assistant

Desoto County Schools Southaven, MS

Successfully improved student participation in the classroom through integration of creative role playing exercises. Organized grade records to increase reference speed, met with parents to resolve conflicting educational priorities and issues

07/2000-11/2011 Logistics Coordinator

Exel Memphis, TN

Oversaw return and exchange processes from customer to supplier, determined the most cost effective procedures and routes for shipments, gathered logged and, monitored all shipping data. Took corrective action in the case of accidents and delays to minimize extra expenses. Assigned shipments to carriers in the centralized database, communicated with dispatchers, warehouses, and customers regarding outgoing orders. Updated the database with changes in carrier status. Emailed suppliers, carriers, and customers with shipping update

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