Christy Martin
**** ********* ** ******, ** 38651
ac4o0f@r.postjobfree.com
Qualifications
Qualified customer service with 10 years in fast paced customer service and call center environments. Personable and professional under pressure. Customer service with expertise in delivering support services and resolving customer complaints, Data entry accomplished at transposing large amounts of data with accuracy and speed. Highly organized and detail oriented. Also experienced in logistics, tracing shipments, pulling BOL’s from carrier websites,
Arranging pickup and deliveries of shipments. I have experience in Microsoft Office which consist of Exel,
Word, Powerpoint, and Outlook Express.
Education
8/16-Present Northwest Ms Community College
Currently enrolled in Paralegal Technology course hoping to graduate in 2018 with a Associates Degree.
Hernando High School graduated in 1988
Work History
07/17 - Present Office Adminstrator
BTR Meadows Construction Byhalia, MS
I enter jobs in the system so the cable technicians can go out and bury cable. I also input invoices in the system so the vendors can get paid weekly which consist of figuring up the hours they worked and, also scanning the documents in the system. I do spreadsheets for the owner when needed.
03/2012- 07/2016 Teacher Assistant
Desoto County Schools Southaven, MS
Successfully improved student participation in the classroom through integration of creative role playing exercises. Organized grade records to increase reference speed, met with parents to resolve conflicting educational priorities and issues
07/2000-11/2011 Logistics Coordinator
Exel Memphis, TN
Oversaw return and exchange processes from customer to supplier, determined the most cost effective procedures and routes for shipments, gathered logged and, monitored all shipping data. Took corrective action in the case of accidents and delays to minimize extra expenses. Assigned shipments to carriers in the centralized database, communicated with dispatchers, warehouses, and customers regarding outgoing orders. Updated the database with changes in carrier status. Emailed suppliers, carriers, and customers with shipping update