Customer Service Sales

Shemmiah Darby

**** ******** ***, ********, ** **002. Phone:504-***-****,504-***-**** Email: *********@*****.***

Summary: 5+ years' experience in Sales, Customer Service, and Office Support. Excellent multi-tasker, people-person, and focus-driven individual.

Skills: Excellent written, verbal, and communication skills. Outstanding personality and decision-making. Hardworking, loyal, and competent. Proficient in all Microsoft Programs. Type: 40+ wpm.

Work Experiences

June 2009 – August 2016: VXI Media/Verizon, Sales Representative, Los Angeles, CA

Sold television packages and created accounts in fast-paced sales office. Answered 200+ calls, built rapport, and upsold equipment on a commission-based basis.

October 2007 – December 2008: Nationwide Furniture, Floor Sales Rep, Fredericksburg,VA

Performed inside sales at a huge furniture warehouse (25+ employees). Greeted customers, answered 75+ phone calls daily. Created purchase orders, processed refunds, and assisted with office design; CB Radio, copies, faxes, etc.

September 2006- September 2007: Inglewood Medical & Mental Health, Receptionist, Inglewood,CA

Worked as front-desk receptionist at a fast-paced location; stocked supplies. Answered 200+ calls and assisted mental-health drug patients. Filed patient charts, payments, transactions; performed end of day procedures.

Education: Walden University (Online), Forensics Psychology (2016 – Present). - American Career College (Los Angeles), Pharmacy Technician Credits (2007).

Additional: Affiliated with forensics and celebrity wardrobe. - Former Long Beach State Basketball.

References: Available upon request.

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