Customer Service Real Estate
Resume:
RESUME FOR KAREN PROSSER
EDMONTON, AB
T6L 2H6
PHONE: 780-***-**** CELL: 780-***-****
OBJECTIVE:
To obtain a permanent full-time position that allows me to utilize and expand upon my acquired skills and abilities.
EMPLOYMENT EXPERIENCE:
April 2005 – Present Century 21 Edmonton, AB
Real Estate Conveyancer – Full Time
Complete management of the conveyancing department consisting of maintenance of highly sensitive legal documents and time sensitive trust monies, following all deals through to closing with careful monitoring, assuring proper disbursement of all trust monies, bank deposits, regular communication with lawyers, sign control, realtor customer service, some website assistance, reception relief and training, filing, diarization, paging, key release, disbursement of all overages and commissions. Additional responsibilities include supervisory duties over the front desk & reception personnel as well as assistant duties to the head Office Administrator & Accounts Manager.
November 2003 – April 2005 Royal LePage Edmonton, AB
Real Estate Conveyancer – Full Time
Real Estate transaction conveyancing consisting of management of highly sensitive legal documents and time sensitive trust monies, following all deals through to closing with careful monitoring, assuring proper disbursement of all trust monies, Realtor commission dispursement, regular communication with lawyers, sign control, realtor customer service, reception relief, filing, diarization, paging, key release, commissioner of oaths.
May 2003 – October 2003 Century 21 Edmonton, AB
Real Estate Conveyancer – Full Time
Real Estate transaction conveyancing consisting of management of highly sensitive legal documents and time sensitive trust monies, following all deals through to closing with careful monitoring, assuring proper disbursement of all trust monies, trust account management, bank deposits, regular communication with lawyers, sign control, realtor customer service, website assistance, reception relief and training, filing, diarization, weekly transaction reporting to Canadian head office via email spreadsheets, paging, key release, commissioner of oaths.
1997 – 2003 Century 21 Edmonton, AB
Front Desk Administrator & Receptionist – Full Time
Administration of all receptionist duties, listing file management & maintenance, conveyancing assistant, managerial assistant, document direction, broker load, title searching, sign system maintenance, customer service, computer linked communications, training of all new employees, paging system operation, switchboard operation, promotional material inventory and distribution.
1996 - 1997 The Employment Solution Edmonton, AB
Class Facilitator- Full Time Work Experience
Preparing course outlines, course content development and modification, class facilitation, intake assistant, counseling, placement. Assisting highly barriered clients in job searches, resume writing and other general life skills. Position also included occasional reception relief as required.
SKILLS & ABILITIES:
Successfully administering a busy office as a member of a team or independently including all pertinent administrative duties including but not limited to the following: all reception duties, secretarial duties, customer service, operation of busy communications terminal / multi-lined switchboard, distribution of promotional materials, inventory control, some billing, all file management, all paperwork directives, complete real estate web site maintenance, processing of main company email, original form design, extensive data entry, mail distribution, new employee training. Some desktop publishing of highlight sheets with Real World Realty software involving scanning and downloading photos. Operation of all relevant office equipment including: Fax, switchboard, scanner, paging encoder and paging software, copier. Keyboarding speed of 75 – 80 words per minute. Familiar with Microsoft Office, various Windows programs, Lone Wolf, Paragon and Boran software. I possess a strong ability to focus and to meet deadlines.
EDUCATION:
1990-1992 Grant MacEwan Community College Edmonton, AB
Completed various University Transferable courses in the following subjects: 2 Courses in computers, 2 English courses and 2 Psychology courses.
ADDITIONAL TRAINING / ACCREDITATION:
Lone Wolf Real Estate Software
Life Skills Class Facilitation
Conveyancing
Former Member of the Finance Committee for the Synergen Housing Co-operative
Contact this candidate