Information Technology Social Media

Joanne Leavey

** ****** ***,, ********, *** York 11714

516-***-**** e-mail: *******@*******.***

Summary:

High volume professional specializing in Talent Acquisition Specialist/ HR Generalist/Client Customer Service Specialist in both Corporate and Agency environments

Skill Highlights:

Leadership Communication skills

Customer Oriented

Time Management

Vendor Negotiations and Partnerships

Interpersonal Skills

Program Development

SEO Certified

Skilled in staffing the following: Finance and Accounting, Sales and Marketing, Information Technology, Retail

Accomplishments:

Increased company’s execution rate from 30% to over 90% within a 3-month period by increasing team’s production by creating individual matrix for each individual recruiter

Created a proprietary CRM using SaaS by gathering pertinent information from hiring managers and recruiters

Helped developed a propriety Applicant Tracking System for large Financial Service client

Overseen team of developers, business analysts, and QA talent to develop a secured program where patient’s health records can be easily accessed by cardiologist in the ER through one single code number

Reduced time to hire by 24hrs by creating specific matrix, check lists, and timeframes for Talent Acquisition Coordinators

High Volume recruiting (1500 open reqs), increased OA’s (offer letters) from 4 per week per recruiter to 8 per week within a 60-day period

Turned outdated database into a current database of candidates via email and phone calls generated by recruiters to update candidates’ status

Pride myself on projects coming in on time and on budget

Turned around failing “Project GPS” due to the installation of inadequate software bought by client for project with NYFD by hiring developers with a specific skill set to retrain on newly bought software. Then hired an additional 25 developers (off shore) for a total of 75 to get the project back on track.

Saved clients 50K-250K in agencies fees by developing an in-house staffing department

Initiated a job sharing project to help lower turn-over rate

Expertise:

Applicant Tracking Software: Avature, PA, Virtual Edge, Taleo, ACT!, Resumix; CATS; Success Factors developed an internal proprietary ATS

UAT/Beta Testing: ATS, Vendor Management Systems, Job Boards (Monster) Social Networks (LinkedIn)

Expert at collaborating with management to determine hiring needs and job descriptions

Adept at locating resources to target qualified candidates through social media, job boards and ads

High Volume, Executive & Professional Recruiting

Developed and Maintain Workflow Processes and Procedures

SOW, RFP, SDLC, CRM

Proficient: MS Office, Excel, PowerPoint, HTML, Data Entry, Applicant Tracking Systems, Social Media Network

Projects: Experienced in both times and material as well as fixed priced

Strong Networking capabilities

Solid SEO skills

Worked with Start-ups; prepared reports and presentations to their Venture Capital companies

Built and managed candidate databases

Managed teams from 4 up to 50 which comprised of recruiters, administrators, developers and coordinators

Experienced in salary negotiations, employment contracts, employee/employer relations

New Hire orientation, employee handbooks, corporate travel policies, I-9’s certifier, timecards, employee verifier

Training: Recruiters, Talent Acquisition Coordinators, Hiring Managers

Applicant Tracking and Vendor Management Systems

How to generate Metrics driven hiring reports

How to interface with end clients

Interviewing techniques

Social media networking

Referrals

Work History:

BeecherMadden

Senior Delivery Manager/Talent Acquisition October 2017-Present

Leading search and selection business, focused on providing corporate governance, resilience & security/digital & technology recruitment solutions to UK, Europe and United States businesses.

Senior Delivery Associate-Talent Acquisition Specialist-RPO Staffing December 2013-October 2017

Client: Manpower Solution Group/Access Information Protected/Bowlmor-AMF/Creative Channel Services/Comcast

RPO-Staffing Consultant contracted to cover all of the US and provide up-to-date information to Hiring Managers and Human Resources to determine hiring needs, compensation, postings and time to fill information on a weekly basis

Source, prescreen and recruit talent for blue and white collar positions

Operate closely with applicant tracking system (ADP) to input all data on candidates and open positions

Set up interviews between hiring managers and candidates

Conduct additional weekly calls with human resources to discuss hires and problem areas

Work hand in hand with on-boarding department to follow up with vital paperwork for background checks and drug screenings

Client: Randstad Sourceright/Honeywell

RPO-Staffing Consultant brought in to recruit for hard to find positions for the Corporate Division of Honeywell

Work closely with hiring managers to determine needs, compensation, and relocation

Conduct weekly calls with HR Generalist, Hiring Managers and preferred staffing vendors to keep them abreast of the recruiting efforts, interview results and next steps in the process

Source, prescreen and recruit talent in Finance/Accounting and Information Technology

Work closely with applicant tracking and HR systems (Taleo) as per Compliance Department and follow strict guidelines in accordance with State and Federal HR Laws

Client: The Collective Group (Professional and Managed Services Company)

Assist in developing internal recruiting staff

Project driven recruiting in the Information Technology field

Specializing in Big Data

End clients: EMC, Symantec, NetApp, Grumman

Advantage Sales and Marketing December 2009-December 2013

Team Lead-Talent Acquisition

Lead a team of high volume (up to 37 remote) recruiters, administrators and talent acquisition coordinators personnel for a 2-billion-dollar marketing/retail sales company throughout the United States and Canada-retail marketing, customer representatives, customer relations specialists

Exceeded hiring expectations

Responsible for record keeping: Payroll, PTO, Disability and Maternity Leave

Familiar with state and federal HR laws

Adept at applicant tracking and human resource systems

Increase execution rate 30% within a 90-day period

Client Relations Management

Over 1500 open requisitions at any given time

Company had a high turn-over rate due to not being able to provide guaranteed hours and very little room for advancement-created a job sharing program so that employee could get more hours and lower the high rate

Coached hiring managers and recruiters interviewing techniques but creating a relevant questionnaire

Developed an interview feedback form that was attached to candidate’s profile in the applicant tracking system

Part of the on-boarding process gathering personal information from candidates, set up drug screening, background checks and recorded results

Recognized for my contribution to the Talent Acquisition Team on our quarterly HR Team calls - Twice

Accounteknology/Recruiting Consultants October 2002- December 2009

President

Talent Acquisition Specialist-Management Consultant-Professional Services with strong presence in Information Technology, Financial Services and Retail services

Clients:

Financial: Capco, SunGard, Wachovia, JP Morgan Chase, AIG, Prudential, TIAA-Cref, SunGard Financial Service Division

Merrill Lynch, Lancer Insurance, Bank of America-in areas of retail banking/insurance, retail customer relations, Grant Thornton, PWC

Telecom: AT & T, Cablevision, MCI Systems House,

Retail: Martha Stewart, Disney-areas of retail customer services

Tech: Microsoft, GCI

Pharmaceutical: Pfizer

Medical: Becton/Dickinson, Cigna, PlatinuMD,

Government: Titan Corporation/Lockheed Martin (Engineers, Semi-Conductor, Upper level management)

Engineering: Magnetic Analysis Corp-Engineers

Vendor management, building and managing rapport between client and company, job descriptions, budget management, initiated referral system, development candidate tracking system, supervised and train staff

Professional Services

Staff Augmentation

Direct Hires

Consulting Services

Management Consulting

Information Technology: Developers, System Administrators, Help Desk, QA, Business Analysts, Project/Project Managers

Specializing in Accounting and Finance: CPA’s, Financial Analyst, Accountants, Bookkeepers, Capital Markets, CFO’s, Auditors plus

Additional Employment

DeepBridge Content Solutions- Information Technology Director of Staffing & Consulting Services

Sheridan Software-Software Development-Director of Staffing & Consulting Services

Education:

Farleigh Dickinson University MBA

Sanford-Brown College Business Administration

Courses/Certifications/Training:

Certified SEO-Search Engine Optimization

Code of Business Conduct & Ethics Training

Motivating Your Team through Recognition

E-Mail Ethics

Documenting Performance

Creating an Individual Plan

New Hire Orientation

Reasonable Accommodations in the Workplace

1-9 Certifier

Member National Association of Professional Women

Charities:

Food for the Poor JDRF-Walk for the Cure, Juvenile Diabetes

Partner level St. Jude’s Children’s Hospital

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