Sales Customer Service

Scott Mickow

*** *. ******** #*

Chicago, IL ****0

PHONE H: 773-***-****

C: 773-***-****

E-Mail: **.****@*****.***

WORK EXPERIENCE

Town & Country Distributors

January 2015 – February 2018

Accounts Manager

Responsible for beer sales with the Miller/Coors cluster in the northwest suburban territory, which included; Wheeling, Des Plaines, Mt. Prospect, Arlington Heights, and parts of Palatine. Provided and serviced weekly sales calls to Convenient and Liquor, and national chain stores. Took part of meetings with local and national vendors. Enhanced product visibility through local and national point-of-sale at all retail levels. Hosted “ride-a-longs” with brewery representatives and partners, showcasing accounts and gaining new placements of product. Continually increasing my education within the industry, while keeping the independent, and chain accounts under my supervision profitable.

Louis Glunz Beer, Inc.

January 2006 – January 2015

Sales Personnel

Employed as an off-premise salesperson in the north Chicagoland area servicing approximately 120 accounts. Operated closely with a diverse cliental to grow their business selection with domestic, import, and craft beer portfolio. Launched many popular local and national craft beer brands for the first time in the Chicago market. Acted as a liaison between brewery representatives and retail personnel. Hosted numerous tastings and beer events educating the public on American/imported craft beer. Posted double-digit percentage sales growth five years in a row 2007 – 2012. Cicero server certified. Began basic training in VIP IDig software to help track multi-tiered sales records.

Sam’s Wine & Spirits – Marcey Street

August 2001 – January 2006

Spirit Specialist/Stock Control

Assisted in day-to-day operations in stores spirit department including sales, stock, and inventory control. Worked closely with sales vendors from different distributors. Gained an inspiring in-depth knowledge of high-end spirits. Hosted an array of tasting events. Company representative in Future Brands “The Beam Family Experience” in October of 2005.

Kelsey’s Bar & Grill/Kendal’s Sports Bar

May 2000 – August 2001

Primary duties involved security detail and part-time bartending shifts.

R. S. Owens

May 1999 - March 2000

Expeditor

Worked as a Customer service representative and acted as a liaison between sales office and factory personnel.

Bulls-eye Discount Liquor

September 1995 – April 1999

Salesman/Assistant Manager

Responsible for nearly every aspect of day-to-day operations, including: sales, stock, deliveries, customer service, and money management.

EDUCATION

North Park University

1991 – 1995

B.A. Communications

Second City

May – August 2002

Conservatory Graduate

REFERENCES AVAILABLE UPON REQUEST

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