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Project Manager Service

Kansas City, Missouri, United States
March 01, 2018

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Scott McCuiston

Grandview, MO


IT Project Manager / Business Analyst

History of delivering projects with a win win completion


Energetic and outgoing project manager with more than 10 years of IT experience. Most recently 3 years in Infrastructure project management, for Cisco VOIP, Wireless, Data, buildouts, moves, and decommissions, Experience in Software / Application development, software conversions, and migrations. Scrum, Agile, and Waterfall experience. Highly regarded for communication, organizational, and analytical qualities that enhance the capability to effectively lead in collaborative projects. Can work independently, or as a team player to achieve corporate goals. Demonstrated talent for researching and capitalizing on new revenue potential. Innovative problem solver, capable of providing sound resolutions to technical issues, and implementing improvement initiatives in highly dynamic and challenging environments.


Budgeting and forecasting Purchasing and procurement

Customer relations specialist Organized

Process improvement Unsurpassed work ethic

Vendor sourcing Results-oriented

Natural leader Cost reduction and containment

Process improvement Relationship building

Work flow planning Project development and

Detail-oriented lifecycle

Superb time management skills


Genesis10 Consultant

Bank of America - August 2014 to August 2017

IT Infrastructure Sr. Project Manager

Led a diverse team of technical experts responsible for Bank Of Americas enterprise datacenters, corporate locations, telephony, data and wireless networks.

Managed implementation of Cisco, and Avaya network upgrades, buildouts, and decommissions.

Facilitated weekly scrum meetings with cross-functional engineering teams (CISCO (Avaya) and related stakeholders to gather requirements, plan, design, manage, execute projects, and provided project management and direction to ensure the project team had a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team.

Accountable for day-to-day delivery of IT operations and project execution.

Coordinated time events by working with internal engineering operations teams like Blackbox, network engineering, security, hardware procurement, with, WWT and service providers, such as ATT, and Verizon.

Built and maintained vendor relationships.

Provided status updates of all assigned projects to various business units and senior-level management.

Negotiated all service level agreements, price, response time, metrics tracking, reporting and other contract requirements.

Managed the provisioning, and delivery of all circuits from vendors.

Monitored and obtained invoicing, to make sure project was staying within budget and provided monthly forecasts to senior management.


Successfully managed over 120 projects, from Design to Closure all on time, and within the budget.

Genesis10 Consultant

Bank of America - October 2012 to March 2014

Deployment Project Manager

Developed and managed from beginning to end including project scope, timeline, hardware procurement, and deployment. Resource allocation, and project execution coordinating remote work closely with field teams.

Managed the deployment of: desktops, laptops, and tablets to support the global effort of moving from XP to Windows 7.

Collaborated with client PM on project management implementation plans and schedules to perform deployments on time.

Provided day to day status communications with the client PM, SMEs, etc., as well as, day to day status communications internally to all interested parties.

Submitted high quality and accurate documents, as well as post and pre-deployment documents.

Completed all installations with timeframe allotted.

Worked closely with all program areas to ensure all equipment was received, tested, installed, properly prepared, and ready per scheduling.

Supported equipment refresh and upgrades, office relocations, special initiatives, and all other deployments required to support the program initiative.

Genesis10 Consultant

Bank of America - July 2011 to June 2012

Software Analyst /TPM

Assumed lead role, per LOB in the planning and execution of bank system software conversions and transition activities.

Provided service support and service delivery of assigned banking applications and systems.

Coordinated the efforts of cross-functional teams made up of business units, technical staff, and vendors, to accomplish application/product development and support objectives.

Ensured company and Data Center policies and guidelines were followed in the performance of assigned duties.

Responsible for application support for assigned banking applications and systems, including incident, problem, change, and release management functions.

Planed, tested, and implemented application changes and software updates.


Took over the certification process for a vertical that was falling behind the Nov 1st deadline and successfully put them back on track after completing 152 applications for certification in 3 weeks.

Net Standard Inc - October 2005 to July 2007

IT Service Coordinator

Delegated as the single point of contact for the client, and to determine what type of network service they require.

Coordinated all IT support groups to ensure maximum utilization of billable resources.

Scheduled internal and field technical resources on the ConnectWise dispatch portal.

Monitored resource schedules to ensure prompt time entry on service requests.

Communicated with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.

Improved client service, perception, and satisfaction.

Improved usage and increased productivity of IT support resources.


Associates Degree

Brown Mackie Business College

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