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Office Front Desk

Eatontown, New Jersey, United States
March 01, 2018

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Front Desk Agent

January **** - Present 2018 - The Westin Governor Morris Hotel

● The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.

● Secure payment; verify and adjust billing.

● Activate and distribute room keys.

● Process all guest requests and relay messages.

● Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Receptionist / Client Services

Nov 2014 - August 2017 - Napoleon Group NYC

● Receive and direct all incoming calls

● Greet and direct guests/ visitors accordingly

● Knowledge of all day-to-day jobs and producers

● Receive and distribute incoming mail & deliveries

● Schedule and prepare outgoing Federal Express, UPS, courier, etc. packages

● Purchasing, managing and maintaining all office, cleaning and machine maintenance supplies

● Oversight of kitchen - procuring food, supplies, cleanliness, stocking refrigerator & pantry

● Assist with setting up meetings, preparing food and beverage

● Maintain cleanliness of all conference rooms, reception, waiting areas, and kitchen

● Oversee all repairs, improvements, space organization and cleanliness.

● General Office Support

● Organize receipts, shipments, and most job expenses

● Work with producers with client and job tasks, office needs, event planning. etc.

● Responsible to make travel arrangements for staff and clients

● Schedule office equipment maintenance and repairs in coordination with Head Office Manager



Client Services

Office Management

Chloe Gilbert

31 Ellsworth Avenue

Morristown, NJ 07960



New Hampshire Institute of Art

Bachelor of Fine Arts (BFA),



Camberwell College of Art

London, UK

Sept 2012 - Dec 2012

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