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Customer Service Manager

South Africa
March 01, 2018

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I’m a BA Communication Science

graduate seeking opportunities within

the Communication and Advertising

industry, to enlarge my knowledge

and also enhance my professional

skills in order to discover the best way

I can truly become the best

Communication Specialist I can be.

I’m passionate about working with

people, assisting with formulating

effective communication strategies

within organization’s, thus enabling

them to grow and become leaders in

their industries.

Contact Details

41 Kruis Street,Johannesburg CBD

Unit 303 Colloseum Building



Personal Details

Name: Marilyn Baloyi

Nationality: South African

ID Number: 930**********

Date Of Birth: 10/09/93

Marital Status: Single

Criminal Record: None

Home Language: Xitsonga

Other languages: English and Zulu

Skills and Competencies

Communication skills (verbal and written);

computer literacy (MS word 2010,MS Excel 2010,

Ability to work under pressure and also solve


Good Customer service

Always willing to learn every time


Institution: University of South Africa

Registered: 2014-2017

Qualification: BA Communication Science

Status: Graduate

High School Education

Institution: Hoer Skool Benvorster

Registered: 2009-2011

Qualification : Matric

Status: Completed

Employment Histroy

Name of company: Easypay loans

JOB Title: Call center agent

Obtain client information by answering telephone calls

Verify client information

Inform client by explaining procedure of applying for loans.

Maintain communication equipment by reporting problems and answering queries

Processing loans.

Name of company: Tradeway Promotions

Job Title : Promoter (current)

Tasks performed:

Demonstrate and explain products or services in order to persuade customers to purchase products.

Identify interested and customers in order to provide them with additional information of the products.

Provide product samples, coupons and information brochures to persuade people to buy products. References

Name Tommy Nkuna

Position Director

Contact number 015*******/072*******(Easypa)

Name Lebo

Position Campaign Manager(Tradeway Promotions)

Contact 011******* / 062*******

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