Customer Service Manager

P W

***** ********* *****, *********, ** ***** H: 708-***-**** ***********@*****.***

Laborer motivated to learn new trades and skills. Interested in growing a career and fostering leadership capabilities.

Valid Illinois driver's license

Power and hand tools

Efficient with all painting tools

Safety procedures knowledge

Self-motivated

Possesses a reliable vehicle

Works well independently

Basic math and measuring aptitude

Effective at multi-tasking

Dependable and reliable

Owner, 01/2008 to Current

CPW Property Services – Manhattan, IL

Prepare client contracts.

Maintain client relations and marketing for new client procurement. Provide lawn care and landscaping services to clients. Provide snow plowing and snow removal.

Prepare and distribute monthly client billing.

General office duties.

Prepared and followed through on all required punch lists. Scheduled all contractors and materials deliveries. Safely operated mowers, snow blowers, chain saws, electric clippers, sod cutters and pruning saws. Rodman/Crew Chief, 01/1999 to 12/2017

Landmark Engineering LLC – Palos Hills, IL

Manage employee scheduling and mobilizations

Collect coordinate data using an RTK for use in residential and commercial surveys P S

S

W H

Review and analyze Construction Drawings to determine proper elevations and install construction stakes per construction Specs

Maintain customer relations and coordinate mobilizations with general contractors Evaluated workloads and available resources to prepare schedules and inventory. Measured and marked property guidelines and key features. Assessed individual project needs and planned workflows. Made proactive adjustments to policies and procedures to meet changing demands. Drove business growth with positive client relations and staff development. Laborer, 01/1996 to 01/1999

Midwest Acoustics – Romeoville, IL

General carpentry for residential and commercial interior build outs & new construction. Determine necessary materials for completion of contracts. Responsible for maintaining a clean and safe work area. General construction skills.

Completed tear-down of existing structures and prepared for new construction. Applied caulk, sealants and other agents to installed surfaces. Accurately estimated time and materials costs for projects. Provided accurate measurements and estimates for all projects. Requisitioned new supplies and equipment.

Consistently assumed additional responsibilities and worked extended hours to meet project deadlines. Monitored inventory and reported items to be restocked for each job. Cleared drains and downspouts and cleaned gutters. Prepared and cleaned construction sites by removing debris. Loaded and unloaded building materials used for construction. Set ladders, scaffolds and hoists in place for taking supplies to roofs. Removed damaged tile, brick and mortar.

Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.

Safely operated mowers, snow blowers, chain saws, electric clippers, sod cutters and pruning saws. Blended paints and correctly matched colors.

Bus Boy, Line Cook & Manager, 02/1995 to 02/2004

Hobnobs in The Park – Palos Park, IL

Prepare basic food items for use in entrees and side dishes. Manage scheduling and duties of bus staff.

Responsible for opening and closing preparations of kitchen. General restaurant duties.

OSHA 10 Hour Hazard Recognition Training

TWIC Card

General Studies, 1996

Carl Sandburg High School - Orland, IL

Chris Baccino 219/776-1401

David Balog 708/774-1080

David Pirages 815/289-7262

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