Yi-Chun Coleman

***** ****** **** ***, ************, FL 32259

Phone 904-***-****

•ac4nie@r.postjobfree.com

OBJECTIVE

To obtain a challenging position in the banking industry to further my skills in the workforce. Eagerness to learn as much as possible to succeed in whatever position will benefit the company and excel myself within Bank of America.

SUMMARY OF QUALIFICATIONS

Professional highly motivated individual who is well organized, a self-starter, enthusiastic, with a continual drive to learn and excel in all related areas. Energetic individual, quality oriented, willing to “go the extra mile.”

RECOGNITION

Received verbal and written recognition from fellow co-workers and from managers.

EXPERIENCE

Bank of America

Mortgage Insurance/ Post Closing Operations

Experienced in working closely with mortgage insurance companies to obtain enhanced MI coverage on the loan.

Review signed closing documents for accuracy, Prepare and submit required documentation to the Mortgage Insurance Company (MICO) and request a Non-Delegated MI approval letter. All required closing documents must be submitted within 30 days from available for submission date.

Experienced in working closely with mortgage insurance companies to obtain enhanced MI coverage on the loan.

Responsible for report monitoring to ensure SLA’s are met and each mortgage insurance company receives all required documents.

Government Review/ Insuring Specialist

Submit FHA and VA residential mortgage loans electronically for government insuring. Audit post funding mortgage files to ensure completeness and accuracy. Resolve outstanding conditions and defects to guarantee prompt insuring by government agencies. Obtain and correct documentation necessary to complete audit review files while meeting FHA, VA agency guidelines.

Required to have strict attention to detail as documents must be in line with FHA or VA guidelines.

Proficient in the use of Pinnacle, DTS, Document Management Portal, AS400, StatusMart, FHA Connection, and VA Portal to perform functions necessary to clear the loan for insuring.

Loan Administration/ MLO-Team Associate Support

Assisted loan officer in ordering credit supplements and verification of employment and rent.

Reviewed retail loans to ensure title and appraisal were in order and assigned to a processor.

Analyzed new loan documentation and supporting items for entering into system and performed quality checks of changes.

Assisted in the mortgage loan operations center with review of all closed loan documents.

Interpreted calls received from Mandarin Chinese clients.

Ability to skillfully communicate with settlement companies, and fulfillment to reach a resolution of the deficiencies.

Data Entry/Document Retention

Updated and entered client information into a computerized database.

Prepared financial and mortgage documents for scanning according to specified criteria.

Participated as a team member on a project involving over 38,000 collateral files.

Audited prepared files for accuracy prior to shipping to imaging company.

Utilized 10-Key data entry skills to operate a proof machine that encodes and endorses checks, deposited tickets and other financial documents.

Work History

11/2007 – 03/2018 Team Associate Support Bank of America Jacksonville, FL

11/2005 – 11/2007 Team Associate Support Adecco (Bank of America) Jacksonville, FL

10/2004 – 08/2005 Auditor Adecco (Washington Mutual) Jacksonville, FL

Contact this candidate