LINDA DOMINGUEZ

Telephone: (***) *** – **** * E-Mail: ac4nhz@r.postjobfree.com

PROFILE

Experienced analyst with a strong interest in projects that require both conceptual and analytical thinking. Fully-committed to developing and deploying innovative actions and materials that will successfully enhance an organization while broadening my career.

SKILLS

Microsoft Office:

Excel (V-Lookup & Pivots), Word, Access, and Outlook

Billing Management

Account Reconciliation

Client Services

Critical Resolutions

Vendor Management

EXPERIENCE

NATIONSTAR MORTGAGE, LLC. D/B/A MR. COOPER Irving, TX

CERTIFICATION AND DEAL ANALYST June 2016 – December 2017

Facilitated the post servicing transfer of over 550,000 physical and electronic collateral records via various multifaceted systems and secured custodial locations on behalf of; Sellers, Investors, Buyers and internal Business Units.

Coordinated 10 special servicing transfer projects with government agencies and sponsored agencies. I.e. Ginnie Mae, Fannie Mae and Freddie Mac.

Created and modernized processes and procedural handbooks for managing the intake of collateral transfers from agreement execution to implementation.

Spearheaded departmental user acceptance testing of new system platforms and development of new system scripts in correlation with on the job functionality impacts and stress testing.

Collaborated with the document curative teams to meet and or exceed all agency requirements on servicing transfer events specific to collateral document deficiency/exception clearance within certain deadlines.

Researched and reconciled custodial partner locations and timelines of loan positioning from past to present.

Supported management with vendor excellence surveying and quality control scoring.

Managed offshore and third party vendor resources to gain leverage in back-end operational productivity and project administrative support and task closure.

BANK OF NEW YORK MELLON TRUST COMPANY, N.A. Dallas, TX

ASSOCIATE OFFICER – CLIENT SERVICE MANAGER June 2009 – June 2016

Oversaw day-to-day account administration such as; monitoring of service level agreements, governing documentation and transactional activities for over 50 Mortgage company.

Prepared specialized client reporting and response interfacing with Compliance, Audit, Risk and Legal.

Assisted operational peers with underperforming business processes, conflict/product resolution, and workflow deficiencies.

Accounts Receivable and Monthly Invoicing for over 150 accounts inclusive of running systematic reports for balancing and transactional details.

Drafted and executed operational term sheets for departmental units outlining required servicing acts and compliance

measures outlined within the complexities and recitals of the standing business contracts agreements.

EDUCATION

THE UNIVERSITY OF TEXAS AT AUSTIN Austin, TX

Bachelors in Liberal Arts August 2004 – May 2009

Major: Government

Minor:

Business Foundation

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