TISHEENE CHIN-MARSTON

E: ac4ngc@r.postjobfree.com M: 631-***-**** Bronx, NY 10469

EXECUTIVE SUMMARY

Dedicated professional with a B.S., in Accounting, coupled with hands-on experience in financial reporting, accounting, and office management. Strong organizational skills with a solid understanding of the practical application of accounting principles. Highly adept at problem-solving and implementing change management procedures. Proven track record of streamlining procedures to increase revenue and achieve financial objectives.

Core Competencies:

Extensive financial experience

QuickBooks Knowledge

Client Relations

Analytical skills

Resourceful

Detail Oriented

Patrick Moving & Storage, INC Bronx, NY

Operations Manager 10/2016 – Present

Efficiently ensure the daily operations of a mid-sized moving company by providing administrative and accounting support.

Facilitated the smooth transition from paper invoicing to QuickBooks software and trained all employees, resulting in a more streamlined and organized billing process.

Within the first year, successfully increased the company revenue by implementing standard operating procedures.

Successfully collected 85% of past due account balances by contacting customers personally and contracting a collection agency.

Manage multiline phone system, assisting approximately 25 customers a day in scheduling moves and rental of storage spaces.

Effectively manage the Accounts Receivable and Accounts payable operations.

Schedule monthly meetings with all employees to follow up on monthly payments for all customers, ensuring timely collection of payments.

Devise and implement marketing strategies to attract new customers, as well as conduct market surveys on other moving companies.

Implemented inventory control procedures and efficiently manage inventory by purchasing new supplies as needed through routine inventory checks.

Process all check requests for the company, including monthly office rent, utilities, inventory purchase, insurance, reimbursement and vehicle repairs.

Jamaica National Building Society St. Ann’s, Jamaica

Bank Teller Intern 02/2014 – 04/2014

Efficiently provided a full range of banking services to customers, including deposits, withdrawals, loan payments, and check cashing.

Properly identified customers before proceeding with transactions, assisting with every aspect of the banking process, including currency from other countries and executing wire transfers.

Represented the bank in a manner that promotes positive relations with all customers, aiding in retention and customer satisfaction.

Maintained an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.

Balanced cash drawer in accordance with bank procedures and regulations including periodic batching of cashed checks.

EDUCATION

Bachelor of Science, Accounting

North Caribbean University – Mandeville, Jamaica

May 2014