Assistant Medical

Joy Davis Wilbourne

*** ********* **** ******, #**

Newcastle, Oklahoma 73065

405-***-**** – Cell

E-mail: **********@*****.***

SUMMARY OF QUALIFICATIONS:

Legal Assistant with over 15 years of experience in the areas of Medical Malpractice, and Personal Injury (Plaintiff and Defense).

Adept at preparing pleadings, trial notebooks, deposition summaries, medical summaries, indexing, and other documents for litigation, as well as research using LexisNexis, OSCN and social media.

Familiar with medical terminology and able to read and interpret medical records.

Extensive experience with docketing, setting up depositions, travel arrangements, working with expert witnesses, clients, insurance companies and opposing counsel.

Good communication skills, both oral and written.

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EMPLOYMENT HISTORY:

02/06/17 – present

ZELBST HOLMES & BUTLER Lawton, Oklahoma

Legal Assistant to John P. Zelbst

Solely responsible for managing all Medical Malpractice and Personal Injury cases from beginning of each case to final closure. Responsibilities include: interviewing potential clients over the telephone; meeting with new and established clients; conferring with various professionals; ordering and reading medical records, employment records, and criminal histories; drafting and editing various documents and correspondence; setting up depositions; opening daily mail for each attorney; filing documents with various Court systems, either online or via mail; preparing deposition summaries and indexes; preparing Medical Summaries; preparing Mediation and Trial Notebooks.

08/01/15 – 09/01/16

FOLIART HUFF OTTAWAY & BOTTOM, Oklahoma City, Oklahoma

Paralegal

Solely responsible for managing all Medical Malpractice cases from beginning of each case to final closure. Responsibilities included: conferring with various professionals; ordering and reading all medical records, employment records and criminal histories; Lexis Nexis comprehensive research of all expert witnesses and extensive research on all persons associated with each individual case; conducting Facebook and other research; billing for time spent on each case; preparing Mediation and Trial Notebooks.

08/13/14 – 12/09/14

DURBIN LARAMORE & BIALICK, P.C., Oklahoma City, Oklahoma

Paralegal/Case Manager

Solely responsible for managing 160 cases, (both Plaintiff and Defense cases) from beginning of each case to final closure. Responsibilities similar to those listed in above.

10/7/13 – 08/12/14

PIERCE COUCH HENDRICKSON BAYSINGER & GREEN, Oklahoma City, Oklahoma

Legal Assistant to Inona Harness and Shannon Bickham

Answered telephone, opened daily mail for each attorney, scanned and profiled each document received, docketed deadlines, typed heavy dictation from each attorney, filed documents with various courts, researched cases on OSCN, prepared medical chronologies and deposition indexes, drafted and edited various documents to opposing counsel and to Court system, maintained and updated files and indexes, ordered medical records, general office duties.

04/16/09 – 07/30/13

47TH JUDICIAL DISTRICT ATTORNEY, Amarillo, Texas

Receptionist/Paralegal

Answered multi-line telephone system (which averaged 200 plus calls weekly); greeted witnesses, attorneys and victims of crime; responsible for maintaining an amicable relationship with various professional agencies; researched information regarding a particular offender to share with defense attorneys; prepared and edited indictments; prepared grand jury documents and files for each grand jury term and gathered material for grand jurors; prepared monthly on-call list for Assistant District Attorneys and sent to appropriate law enforcement agencies; assigned numbers on complaints; entered juror information in database; prepared and edited thank you letters to jurors; entered bond information on offenders; prepared responses to offender letters; general office duties.

08/08 - 04/09

MAYFIELD, CRUTCHER & SHARPEE, Amarillo, Texas

Legal Assistant

Answered telephone; made appointments; drafted, composed and edited various documents for submission and filing with court systems; performed legal research regarding various cases; prepared client billing; opened mail and calendared deadlines; updated case indexes; set up and maintained files and filing system; general office duties.

Prior to 2008: Worked for various law firms in the State of Texas as a legal assistant and office manager. Also served as Executive Director and Director of Volunteers for CASA in Dalhart, Texas, which covered a 4,000 square mile radius. Supervised 32 community volunteers and their caseloads, made home visits and personally investigated cases and prepared court reports as well.

SKILLS:

Word

LexisNexis

OSCN

EDUCATION:

Associates Degree – Amarillo College, Amarillo, Texas

SEMINARS AND TRAININGS:

How to Handle Difficult People with Tact and Skill

The Exceptional Assistant

Give Them the Pickle

Various Child Abuse and Prevention Trainings

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