Customer Service Sales

LISA THOMPSON

**** ********* *****, ******, ***** 75034 * 214-***-**** * ac4ng2@r.postjobfree.com

OBJECTIVE

Seeking a rewarding career in Sales Training /Account Executive,

STRENGTHS

Highly motivated, outgoing, energetic, sales professional who is adept at relating well with others

25+ years experience in sales, Sales Manager and Training Manager

Excellent interpersonal skills with strengths in problem solving and conflict resolution, Training and managing new sales force both classroom and field training

Strong communicator with extensive public speaking experience

Experience with health insurance, benefits, HR.

Ability to organize, multi-task, self-manage and competently handle demanding workload

RELEVANT WORK EXPERIENCE

NORDSTROM 2017 – PRESENT. CHAR TILBURY BEAUTY ADVISOR, SALES AND MAKEUP

ARTIST.

Freelance Makeup Artist and Skin Care Specialist from 2012 – 2016

Worked in skin care and cosmetics at Nordstrom, Neiman Marcus and Dillard’s (Stonebriar Mall, Galleria)

Represented high-end national brands: MAC, Shiseido, Osmotics and others

Developed a large clientele with repeat customers by relating to clients, identifying needs, up-selling, providing excellent customer service and follow-up

Coordinated special events/promotions; one resulted in 186% sales increase over prior year

Exceeded company sales goals/targets; received high praise and reviews by peers/management

MAC Makeup Sales from 2011 – 2012

Worked at the MAC counter at Nordstrom, Frisco, TX

Excelled at listening, relating to others, providing customer service and follow-up

Exceeded sales objectives; built repeat clientele

IFS National Sales Manager from 1989 – 2003

Quickly advanced in leadership to become top sales manager for a school fundraising company in Benicia, CA

Managed a large territory; coordinated national awards conferences

Interviewed, hired, trained and managed 50+ employees annually

Had 3 consecutive years with Top 5 New Hire Sales

Earned numerous awards (Road Warrior, Manager of the Year, Top Sales)

Strong communication skills, daily action plans, energetic personality, dedication and passion were keys to exceeding company sales targets

OTHER WORK HISTORY

Nabisco Brands 1980-1989. HR Assistant for only non union manufacturing faculty.. Responsibilities, maintaining HR files, reviews, administer benefits, interviewing and giving orientations, hired all temporary help, planed all company events, payroll.

VOLUNTEER WORK

Hicks Elementary Room Mom – Grade Level Coordinator from 2007 – 2014 Secured donations for Splash Day –

making event free for students, also planned parties/events, class trips and decorated bulletin boards

Stonebriar Neighborhood Committee – President 2007-2008; Oversaw 15 committee chairs and 65 members that

produced a directory and quarterly newsletter, organized a golf scramble, quarterly luncheons, monthly parties

and weekly activities for neighborhood of 630 homes; Maintained annual budget

Stonebriar Neighborhood Committee – Playgroup Chair 2003-2014; coordinated weekly activities and five

holiday parties per year for children; organized National Night Out and Street Festival; doubled size of playgroup

North Dallas Newcomers - Club - Social Chair & President (2001-2003) conducted meetings, oversaw committees,

revised bylaws, helped organize and host multiple events and activities

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