Qualifications

Goal-oriented solution-focused QA Integration Testing Analyst with over 25 years of experience in the technology field including a focus on large healthcare facilities and retail. Proven ability to successfully analyze and interpret the needs of the client and effectively translate that into the technical documents required. Has a firm understanding of the SDLC process under multiple project management methodology’s. Very effective in the Quality Assurance, Integrated and User Acceptance Testing and Training phases of projects with a concentration on large multifaceted integration validation.

Skills

Technical:

EPIC HIS Systems – IP Procedures Orders Certification, Very knowledgeable in GC&P, Cadence, OpTime, Cupid, Radiant and Bridges.

Experience with automated testing tools: Silk, JIRA

Experience upgrading and customizing COTS software

Business:

Exceptional organizational and time management skills

Experience with business process improvement methodologies

Excellent end user communications

Very proficient in Microsoft Office tools

Database design and programming

Online webinar, meeting and survey software experience

Experienced technical writer

Extremely effective in workload delegation within a project team

Extremely high logic ability and skills

Experience facilitating multi- departmental leadership and large distributed working sessions

Waterfall and Agile PM experience

InfoPath Forms Design and Software Development

Interface support and design of API’s

Desktop publishing

Exceptional ability to learn new software applications

Knowledge of accounting concepts and software

Keen awareness of cost cutting opportunities

Experience

Vanderbilt University Medical Center, Nashville, TN

Consultant - QA Testing Coordinator 12/2016 – 01/2018

QA testing coordinator for Vanderbilt Universities implementation of EPIC’s EMR healthcare system, consisting of three acute facilities and 350+ outpatient clinic locations. Lead QA testing coordinator for the Integrated Testing initiative for the full implementation. Facilitated integrated script review of over 200 scripts and prepared the online JIRA system tool for script execution and defect management status reporting. Components tested include: ASAP, Anesthesia, Beacon, Cadence, Clinical Documentation, Grand Central and Prelude, Orders, OpTime, Stork, HIM, Hospital and Professional Billing and Ambulatory (Kaleidoscope, Phoenix, Research, Ophthalmology). Facilitated integration testing to 200+ systems including: OnBase, ImageCast, Intellispace, Xcelera, Aria, Cerner Millennium, SoftBank and CoPath, VPIMS, ConnectRx, SureScripts, eScription, TIMS, OptiFlex, and many more.

Beaumont Health(Oakwood Healthcare), MI 12/2013 – 10/2016

Consultant - QA Testing Coordinator

Lead QA testing coordinator for Beaumont Health, which is an EPIC HIS based healthcare system consisting of eight acute facilities and 150+ outpatient clinics. Lead QA and testing coordinator on the EPIC Cupid implementation for using a phased go live approach including integration to OnBase, eScription, 3 vendor hemodynamic systems and MWL’s. Planned and facilitated the ICD-10 compliance implementation and Dual Coding/Clinical Content testing activities along with the 3m ClinTrac, PowerScribe 360, PACS, Xper and Xcelera ancillary system upgrades. Lead QA Analyst on the Pharmogistics Inventory Implementation at the main Dearborn Hospital and the RL Solutions Risk Management software implementation and upgrade at all facilities. Analyzed testing automation tools and spearheaded the product evaluations and trial period tests. Main user on the SilkTest automation tool for our inpatient order workflows. Collaborated with QA team to produce QA SOP’s and document templates, to coordinate and facilitate v2014 EPIC Upgrade Integrated Testing events.

Franciscan Alliance Information Services, Beech Grove, IN

Application (Testing) Coordinator 2 02/2012 – 10/2013

Planned and facilitated the integrated testing activities for an EPIC EMR implementation at nine acute facilities. Strategically planned and implemented the ICD-10 regression and integrated testing activities across thirteen acute facilities. Identified the approach and activities required for integrated testing events for the initial all facility EPIC EMR upgrade. Produced the new regression test plan approach and supporting documents for future regression events. Identified and produced the remote testing process currently being used for distributed test script execution. Created and maintained the script by site tracker cross-referencing the 200+ testing scripts for EPIC HIS to the associated FA facilities.

Cornerstone Mortgage Co., Houston, TX 02/2011 – 02/2011

Business Quality Analyst

For the CRM Project 40+ functional test scripts were produced using the client’s MS Word template. Cross referenced test scripts back to requirements documents and testing matrix. Produced defect matrix documents and coordinated with configuration group for defect resolution. Presented detail overview of functional test scripts, testing procedures and cross reference documents to the full QA staff via webinar.

Telamon Corporation, Indianapolis, IN 04/2010 – 01/2011

Project Manager

Managed several Business Process Improvement initiatives for a Healthcare client and created a MS SharePoint project repository for their projects. Produced and maintained schedules, resource plans, workflow diagrams, KPI identification and analysis, KPI capture application design, risk assessments, project assumptions, issues and defects and all gathered artifacts for each project. Facilitated recurring meetings; from Executive Steering Committees to individual project meetings. Led design activities for a DME supplier for a request tracking system. Using an Agile methodology, presented prototypes to the executive staff and produced detail development specifications for the application. Managed implementation scheduling, post production software defect resolution and change control processes. Scheduled and facilitated the QC activities, tester training and script execution on a large .Net application development. Produced and presented large proposals for a new Enterprise Content Management solution, a multi-phased system enhancement approach to a current custom application, several State of Indiana large RFP’s with strategic business partners, several private RFP’s for PM services and several Business Case proposals to clients for BPI opportunities.

Veolia Water, Indianapolis, IN 10/2009 – 02/2010

Consultant - Project Coordinator

For the VCMS data conversion and reporting project, calculated and designed metrics reporting for communicating status on the project requirements, analysis and conversion run executions. Managed Crystal Reporting project tasks and produced project management metrics reporting and dashboards to report statuses and schedule variances.

State of Indiana – DWD, Indianapolis, IN 01/2008 – 10/2009 Business Quality Analyst

For the Indiana Career Connect Website project, calculated and designed metrics reporting for communicating status on project requirements, analysis, and test script creation and execution for multiple web based interfaces, configuration requirements and client modifications. Managed project management metrics reporting and produced project dashboards to report quality assurance and project management schedule variances. Analyzed software, identified requirements and generated over 100 manual test scripts. Facilitated testing with 12 state field offices to execute test scripts by streamlining script templates and structuring a web based repository. Facilitated test sessions with 15+ testers for execution and defect identification. Organized defects into a centralized defect tracking tool for weekly metrics and dashboards generation.

Project Coordinator

For the UIM Project, calculated and produced weekly metrics for progress reporting on the data conversion and defect management tasks for the UIM Project. Produced project management metrics dashboards and detail reports associated to each data conversion run and all associated defects for each of 9 sub-groups within the project.

Mercy Information Systems, Farmington Hills, MI 08/1995 – 09/1999

Sr. System Analyst

Maintained and installed upgrades to IBAX Hospital system. Retrofitted customizations to purchased product. Installed, customized and maintained real-time interfaces to Laboratory and Radiology systems. Designed and developed highly specialized Food and Nutrition ordering application, Laboratory requisition and specimen label printing application, Nursing Units and Emergency Department Order Processing applications. Upgraded and maintained Medicare Payment system. Installed, customized, documented and tested Y2K double upgrade to the IBAX system. Involved in testing Y2K upgrades to CICS, IMS, TSO, COBOL and standard desktop software.

Arbor Drug Stores, Inc., Troy, MI 01/1990 – 08/1995

Sr. Programmer Analyst

Senior team member to rewrite the Store Pharmacy Prescription system. Supervised programming staff. Converted from a CICS VSAM based line entry system to a CICS DB2 formatted screen entry system. Designed data conversion approach, database requirements, interface requirements and screen designs.

St. Louis Metropolitan Police, St. Louis, MO 01/1988 – 01/1990

Programmer Analyst II

Maintained the Duty Roster, Cullinet Personnel, FBI Crime Statistics systems and batch reporting programs. Developed the custom Property and Evidence Tracking system and many ad-hoc external report requests.

Edison Brothers Stores Inc., St. Louis, MO 09/1986 – 01/1988 Sr. Programmer

Maintained IMS batch retail applications and the CICS distribution system.

Limited Stores, Inc., Columbus, OH 08/1982 – 09/1986 Programmer Analyst

Developed an online distribution system using ADS/O and IDMS. Maintained the Point of Sale and Merchandising batch systems.

Education

Epic Software Certification: Inpatient Procedure Orders, Epic Systems Corp.

- Version 2014

- NVT 2015 & 2017

B.S. in Computer Science for Business, DeVry Institute of Technology, Columbus, OH 06/1985

Graduated Cum Laude, Waterford Mott High School, Waterford, MI 06/1981

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