Theresa L. Stout

**** ******* *****

South Bend, IN 46614

574-***-****

OBJECTIVE

Seeking an office position with a knowledgeable and successful organization with possible room for advancement.

WORK HISTORY

Kessler Crane To: September 15, 2017

From: October 2010

Office Manager, Human Resources-Maintain and handle customer Billing/Collections, Accounts Receivable & Payable, Wire Transfers (Incoming and Out going), Payroll, Direct Deposits, Garnishments, 401k Contributions and Reports, Employee Orientation, Maintain Employee Files, Maintain Employee Handbook, Appointment Management, Insurance Benefits, Photocopy, Scanning and Laser Facsimile Machines, Knowledge with Intuit QuickBooks, Lexis Nexis, Microsoft Office, Outlook, Excel, and Word, Filing, Memo’s, Distribution of mail Greet customers, guest or visitors.

Houser, Nordberg, Macgregor OB/GYN To: October 2010 From: April 2004

Surgery Coordinator-Maintain Doctors surgery schedules, Handle patients questions regarding surgery benefits and pre-certifications. Notified Insuranc Companies of upcoming surgeries and completed pre-certifications if required.

The South Bend Clinic To: May 2003

From: August 1994

Surgery Coordinator-Maintain and handle patient billing/collections, knowledgeable with insurance certifications and benefits used by a variety of insurance companies, trouble shoot and schedule all phases of Office Management, New Employee Training, volunteered as a float for coverage of other departments, ICD-9 and CPT coding, Appointment Scheduling, Typing of letters and documents.

Granger Family Medicine To: August 1994

Affiliate of The South Bend Clinic From: August 1989 Office Manager/Receptionist-Manage and supervise front desk for three Doctors, Patient Billing/Collections, Appointment Scheduling, Multi-phone lines, Maintain Osha requirements.

The South Bend Clinic To: August 1989

From: May 1989

Float-I supplied coverage for many different departments during employee vacations or sickness.

Coliseum Hair Salon To: May 1989

From: June 1987

Manager/Stylist-Managed and supervise front and back, Maintained Appointment Books, Patient billing, Inventory of supplies, and Multi-phone lines. EDUCATION

IUSB, South Bend, IN August 2003 ICD-9, CPT Coding House of James Beauty College, South Bend, IN November 1983 Riley High School, South Bend, IN May 1976

COMPUTER SKILLS

Over 28 years experience with Intuit QuickBooks, Lexis Nexis, Microsoft Office, Outlook, Excel and Word, Macintosh, Apple, Unisys, Smart Talk

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