Naveen

RPA Production Support/Developer

ac4na0@r.postjobfree.com

302-***-****

PROFESSIONAL SUMMARY:

A highly-motivated RPA Production support/Developer with a progressive career of 7 years of IT Experience.

Worked as a developer in RPA for Banking and Finance sector using Blue Prism tool.

Created RPA structure and team along with production support, designed and developed RPA solutions to accelerate Business processes.

Designed and configured the Blue Prism infrastructure for development, test and live environments, which comprises Interactive clients, Resource PCs, Application servers and Database servers.

Created end to end automation solutions for clients as per requirement which involves feasibility study, designing architecture, development, testing and deployment of automation.

Experienced in building Blue Prism Processes and Business Objects for various business systems.

Strong experience in all phases of Software Development Life Cycle with Analysis, Design, Development, Implementation, Integration, Testing, Debugging, Production and Maintenance.

Worked on Business process diagrams and process flow charts with RPA tools.

Working knowledge and good experience in Blue prism for developing robots.

Involved in the creation of different tasks for RPA & RDA.

Involved in the centralized infrastructure for maintaining several robots across the organization.

Proactively designed RPA Tasks as per application and business requirements.

Proficient in Microsoft Office Suite Word, Excel, Outlook and PowerPoint

Experience in Agile, Waterfall Methodologies with clear understanding of Iterative & Evolutionary principles

Implemented End to End Robotic Process Automation (RPA) for many processes in commercial banking sector.

Performed tool evaluation and feasibility to help in selecting suitable Automation tool for RPA implementation.

Implemented Blue Prism User authentication by defining user roles, creating users and setting password policies.

Experienced in developing Web applications using VB.NET, ASP.NET.

Strong knowledge and experience in .Net, VB.NET, ASP.Net, SQL Server, RPA, Blue Prism and Design patterns with proven abilities in the Software Development Life Cycle (SDLC).

Expertise in database design and developing Stored Procedures, Functions and Complex Queries on SQL server using SQL Server Management Studio

Participated in Setting up the Blue Prism development environment (software installation, installation of related technologies such as Splunk/logging etc).

Took business requirements, current and future state process designs and translated them into process flows and Visual Business Objects within the Blue Prism object studio and Blue Prism process studio.

Education Qualifications:

Bachelor’s degree from JNTU, Hyderabad.

Masters from Wilmington University, Delaware.

Skill set:

Programming Languages

XML, SQL, PL/SQL, .NET

Web Technologies

Web-flow, HTML, VB Script, XML

Source Control

CVS, Subversion

Operating Systems :

Windows XP/95/2003/2007/2008/2010, DOS, Windows Server 2008/2012

Databases :

MS SQL Server 2005/2008/2008R2/2012/2014/2016, MS Access 2005/2007.

Database Tools :

SQL Profiler, Data Transformation Services, SSRS, SSIS, SQL Server

Business Intelligence Development Studio (BIDS),

Automation Tools

Blue Prism v5, v6

WORK EXPERIENCE:

Wells Fargo, Charlotte, NC July 2017 – Present

RPA Blue Prism Production Support/developer

Responsibilities:

Installed and configured the Blue Prism version 5 and version 6 on the VDIs which are used as runner VDIs for the automation.

Configured login agent and startup parameter (Automate.exe) on the machines to make sure Blue Prism connection name, login agent and startup parameter have the same name depending on their environments.

Installed MAPIEx on the virtual machines and checked for the dll. Used MAPIEx to send out emails by using an outlook account that is added to the service account.

Worked on creating the service accounts for Dev, UAT and Production environments and added them to the Active directory groups to enable SSO and disable the screen saver policy.

Added the configured VDIs to the Active directory to disable the logon banner page during the automation in non-interactive mode.

Created documentation on installing and configuring the Blue Prism, MAPIEx, VDI setup, SSL testing etc and published on the SharePoint site, GitHub and Confluence as well.

Worked on setting up the VDIs or bots by installing the required software for the projects, and other addons like nuance PDF, adobe etc.

Configured the pega DLLs for the target applications that is required for the automation to login to the application.

Created schedules, new tasks and maintained the scheduler job depending on the project. Gained good knowledge on retiring/unretiring the schedules, create them according to the weekdays/weekends.

Worked on BP Credential manager on creating the new credentials, keeping them valid, providing access rights to the significant process, resources and roles.

Worked on Archiving the logs to empty some space for the database.

Worked with SQL Database team to overcome any performance issues by updating the indexes, optimizing the queries, checking the transaction logs and doing backups to free the space.

Handled the SQL queries to generate logs for the automation based on VDI utilization, processed cases, exceptions and used QlikView to generate reports using bar diagrams.

Worked on creating problem tickets, Work orders, Change requests for any deployment into production using Pac2000 application and worked closely with QA team to get test results for the CR approval.

Good experience with BP settings, users, user roles.

Expertise in creating environment variables and updating them with the changes made within the code.

Worked on Control room with the session management and queue management.

Monitored automation on the session management by checking on the VDIs, processes for any terminations and checked the logs on the Event Viewer to resolve any issues.

Closely monitored the queue by checking the exceptions, case IDs, number of pending, worked and exceptional cases.

Worked on web-based, mainframe and windows applications. Maintained many target applications.

Worked on the Process studio and Object studio for creating the automations and used the utilities and components.

Worked on the shared drives where the bots generate the reports after the automation.

Maintained the VDIs, app servers, and the database servers.

Environment: Blue Prism, .Net, VBScript, SharePoint, QlikView, SQL database, PowerShell, Active Directory, Windows, Confluence, GitHub.

Microsemi Corporation, Austin TX. August 2015 – June 2017

RPA developer

Responsibilities:

Communicated with SMEs on their business requirements for the creation of business flow.

Involved in the Process design and Object design instruction.

Worked on stabilizing the code by testing the code everyday with the integration testing environment and checking in the validation for any errors.

Worked on browser-based applications on HTML mode through the stages of Blue Prism in the object studio and process studio.

Deployed the files that are stored on packages and released to the tester.

Involved in Creation, development and maintenance of automated MI Reporting of Blue Prism processes in MS Access and Excel, also looking into running this in MS SQL Server using MS Access front-end.

Worked with mainframe, windows, web application and surface automation. End to end process automation using Blue Prism.

Implemented Blue Prism User authentication by defining user roles, creating users and setting password policies.

Implemented new reporting techniques and facilitated the presentations to the clients.

Experienced in building Blue Prism Processes and Business Objects for various business systems.

Used Blue Prism's Credential Manager for securing and retrieving the user credentials.

Worked on Blue Prism's Single Sign-on implementation using Microsoft Active Directory.

Used Blue Prism MAPIEx add on library for manipulating mail boxes.

Involved in staging and deploying the automation solution into test and live environments.

Efficiently handled monitoring and troubleshooting the Blue Prism environment through Control room.

Managed a team of developers in an Agile environment.

Managed robot's workloads using Blue Prism Work Queues.

Created process model for windows-based application using Blue Prism and testing it in the inbuilt control room provided by Blue prism.

Worked on Integrating applications like (Web, Services, Mainframe, MS Office, GUI, Outlook etc.) using workflow, automation tools (Blue Prism)

Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.

Worked with the Business Analysts in identifying and defining the requirements.

Extensively worked on debugging application for fixing bugs and Production support.

Designed, developed, tested and automated Extraction, Transformation & Loading (ETL) processes using SQL Server Integration Services (SSIS 2005).

Worked with the UI team to design the appropriate icon and display for the screens.

Converted DTS packages to SSIS packages, validating the packages, and migrating to SQL Server Integration service

Participated in application build and deployment process into different environments like DEV, SIT and UAT.

Involved in Unit Testing and Integration testing.

Involved in Code reviews to check for efficiency and coding standards

Environment: Blue Prism, .Net, VBScript, SharePoint, SQL database, PowerShell, Active Directory, Windows.

Kensium Solutions PVT Ltd, Hyderabad India. March 2012 – July 2014

.Net developer/ analyst

Responsibilities:

Involved in the development of web application.

Implemented business components of the application in C# and unit testing.

Designed and developed web forms in ASP.NET and HTML.

Designed and implemented C#.NET class libraries to implement the business logic and data access operations using ADO.NET.

Involved in database design and written Stored Procedures, SQL queries.

Analyzed Business Process model and process flow charts.

Involved in Integration testing.

Provided build (Setup) releases of the windows applications to client.

Involved in Production support and bug fixing.

Environment: .Net 2.0, ASP.Net, C#, VB.Net, ADO.NET, HTML, SQL Server 2005, Visual Studio 2005 and IIS.

Camirine Solutions, Hyderabad India May 2010 – February 2012

Junior .Net developer

Responsibilities:

Involved in developing, coding, and designing.

Contributed in the architecture and design of the application and developed the UI, Web Pages, User controls and Custom controls using Object Oriented (OO) concepts, ASP.NET and Visual Studio (C# .NET).

Interacted with business analysts and end users in gathering requirements and understanding the business processes involved.

Organized client calls, prepared design documents including functional level documentation such as High Level and Low-Level documents

Reviewed forms and reports, and conferred with management and users about format, distribution, and purpose, and to identify problems and improvements.

Developed and implemented records management program for filing, protection, and retrieval of records, and assured compliance with program.

Gathered and organized information on problems or procedures.

Environment: Visual Studio, ASP.NET, C#, XML, SQL Server and Windows Server.

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