Customer Service Assistant

Kawanna Gray

* ***** ********* ***** 501-***-****

*********@*****.***

Objective- Energetic Customer Service Specialist eager to obtain a position that makes full use of expertise in building customer relations. Experienced in defining and analyzing customer requests to revolve issues accurately and quickly. Experience

5/2016 To Present

Transporter, EDDISON SHUTTLE COMPANY

Get dirty vehicles from little rock airport and take them to the detail shop to get clean and return back to the airport after being cleaned and washed. 5/2015-4/2016

CSR, FRONTIER COMMUNICATION

Inbound call center for cable company out of state customers calling concerning bills and new services. Collect payments 03/2011-4/2015

Data Entry Clerk/ Administration Assistant, Best Loading Services answer Multiple phone line, collect payments for lumper fees, assist customers and help get their trucks unloaded, make bank deposits and go purchase any office material as needed, file and help new employees for job assistant

02/2010-03/2012

Front Desk Day Auditor, Laquinta Inn

Assistant Customers by checking them in/ out of Rooms, Answer multiply phone line, Made Reservations,Cash Handling, prep Breakfast for the next morning

09/2008-01/2010

Medical Receptionist, DCI Biological Plasma Center Customer Services, answer multiple phone lines, check donor in to donate, file, clean and sanitized equipment

10/2005-06/2008

Customer Service Rep, Ace Cash Express

Customer Service, Lots of Cash handling, paid all bill payments, Handled Money Gram, prepared money orders, Processed loans 07/2001-08/2005

Customer Service Rep, GC Services Call Center For Sprint PCs Inbound call center taking calls for delinquency Accounts trying to collect payment to get their balance to Zero and resolve other problems Education

May 2002

General Education, MCCLELLAN

January 2010

Accounting/ Business, PULASKI TECH

Skills

Dependable

Courteous demeanor

Proficiency In Mircosoft Word

Office/Excel

Service Oriented

Technology

Quick Learner

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