Machine Operator Manager

MARK MERCER

**** ******* **** ****, ** ***** 662-***-****

**.*.******@*****.***

SUMMARY

Quality/Safety Manager with 23 years in the automotive industry. My experience in these fields has not only given me the ability to meet mandatory requirements, but surpass minimal expectations with the skills and knowledge I have obtained. I would like to work in an environment that has a friendly and collective team atmosphere.

EXPERTISE

ISO9001 and TS/IATF16949 requirements

OSHA CFR 1910 General Industry

SDP

Workers compensation

Root cause/Corrective action

Quality/Safety audits

Hazardous/Non-hazardous waste stream management

Policy/Procedure development

Accident investigation

KPI monitoring and reporting

EXPERIENCE

Pontotoc Spring 11/1994 – 2/2018

Quality/Safety Manager 2/2012 – 2/2018

Direct and Manage Quality and Safety technicians

Collect, analyze and report trends to Top Management

Lead multifunctional teams in continuous improvement

Identify Quality and Safety risks and mitigate

Create, update, implement company policies/procedures and assist in communication to other departments

Customer and supplier contact concerning Quality issues

Lead member of the Corporate Safety Council over 20 plants Quality Coordinator/Engineering Tech. 3/2010 – 1/2012

Audit leader for audits of 9001 and 16949 QMS

Provide engineering dept. with design input

Work with new vehicle dealerships on selection and new product research

Research automotive platforms for to ensure best coverage

Maintain and update the QMS

2

Quality Coordinator 3/2002 – 3/2010

2003 – Developed and implemented a QMS to meet

ISO9001 requirements

2005 – Developed and implemented a QMS to meet

ISO/TS16949 requirements

Responsible corrective action, internal audit and management review processes

Quality Technician 9/1999 – 2/2002

Gage calibration

Receiving inspection

Production process monitoring

NCR reporting

Maintained quarantine area

Responsible for outsourced calibration

Production Technician – lead 9/1997 – 8/1999

Train new employees

Troubleshoot mechanical and setup issues

Assist production in resolving quality issues

Advise Production Supervisor in identifying weak thru put or bottlenecks

Production Technician 11/1994 8/1997

Setup and run different types of equipment plant wide Hancock Fabrics

Machine operator / Inspector 11/1993 – 11/1994

Inspect and remove flaws in material

Float in different positions

Train new operators

Family Farm

Farm for my father 11/1992 – 11/1993

Rowcrop corn, soybeans, cattle, hogs, etc.

Hancock Fabrics

Machine Operator 8/1989 – 10/1992

Operated double roll and tube to tube machines

EDUCATION

ICC Fulton – Basic Studies, GPA 3.4 8/1988 – 5/1989

North Pontotoc High School, graduate 1988

3

ACCOMPLISHMENTS

ISO9001 and ISO/TS16949 Certifications

Installation of two 7.5 ton cranes in steel storage area 2013 and 2015

Design and development of high and low pressure CO2 fire suppression systems for hot wound spring line, installed 2014

Created and implemented a training program for the operation, inspection and safe use of cranes, hoists and other overhead lifting devices

Led a mass machine guarding project to safe guard all machinery 2017

After being made Manager, I was able to make everyone aware of the importance of not only quality system requirements, but safety as well

SKILLS

OSHA 30 certified

First aid, CPR, AED certified

Rockford Systems guarding certified

Train the Trainer certified – forklift, crane

Core tools certified

HAZWOPER certified

WESA member since 2012

4

REFERENCES

TZ Waters – ICC Workforce Lead Instructor, 662-***-**** Brandon Kisor – Pontotoc Spring Product Line Mgr. 662-***-**** Pearl Kimmel – MTD HR Specialist, 662-***-****

Walter Chittom – Pontotoc Electric Power Assn. Safety Dir. 662- 488-5895

Tim Horton – Pontotoc Spring Production Supervisor/TS Auditor, Retired, 662-***-****

Brian Ard – Pontotoc Spring Production Supervisor, 662-***-**** Ronnie Fulcher – HAZCATS owner/trainer, 601-***-****

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