Customer Service Sales
Resume:
Misty R. Barnes
Pinnacle, NC 27043
Summary: A highly self-motivated individual that can handle a series of multiple tasks. Individual is very reliable, extremely responsible, and most of all, very committed to the job.
Experience includes Production/Assembly Planning, Inventory Control, Customer Service, Purchasing, and Shipping
Experience:
Kaba Ilco, Winston-Salem, NC (2002-current)
Production Control / Inventory Control / Material Handler Lead / Shipping Coordinator and Lead
Production Control:
Production /Assembly Planner- scheduling for assembly areas on specific lock models to be built for orders due to ship
Order and release cardboard, foam, and labels needed for the plant
Problem solving for any issues pertaining to parts needed for locks to be built for orders
Purchasing function-Vendor contact to order all purchased parts/outside service parts, and painted parts needed
Worked closely with all Assembly Supervisors to meet weekly schedules
Worked closely with Customer Service and Shipping to ensure current/past due/and priority shipments are met
All parts are maintained through a min/max quantity to be re-ordered
Inventory Control:
Daily Cycle Counts
Process transactions on parts- transfers/adjustments/mfg orders/default locations added
Shared parts between assembly areas to be contained
Negatives on parts not reported
Problem solving and investigating all parts issues to ensure the parts are transacted or reported correctly and that the inventory is correct
Material Handler Lead:
Lead over 9 Material Handlers
Receive stock into warehouse locations
Supply parts needed to 13 assembly lock areas and sub-assembly areas
Process transactions on parts- transfers/adjustments/mfg orders
Shipping Coordinator/ Lead:
Run daily reports to run order batch / Grainger / Quick Ships/ Un-invoiced Freight/ Daily Bookings/ Sales Orders
Coordinate all Return to Vendor parts for rework or credit and receive PO’s
Coordinate with Shippers to ensure all orders are pulled, processed, and shipped in a timely manner
Schedule all truck shipments
Go through all sales orders to assign MOD and Net Terms and apply
Expedite sales orders through Customer Service / Planning for locks needed
On-Time Deliveries
Track all back orders to ensure all orders are shipped once we receive locks
Work closely with Customer Service on all sales orders to be shipped or date changes
Pull orders, process them, and ship truck orders
Coordinate daily work duties with Shipping/Packing/Receiving when Supervisor is unavailable
Scanner used to receive locks into finished good locations
Education: Parkland High School, Winston-Salem, NC (1990)
Skills/ Training:
AS400
Axapta
Microsoft Word, Excel, Power Point
MSDS
QCBD
Shipping Solutions
Malvern
Ryder, Grainger, Fed Ex, DHL, Conway, South Eastern Freight, Old Dominion Freight, UPS, Fed Ex Freight and all other Air Freight shipments
Certificates include: 5S / 8D Problem Solving / Lean, Supply Chain, and Kaizon events
ISO Auditor
Managed the 5S training in the plant
Safety Committee
First Aid Responder
Licensed on Electric Pallet Jack and Cherry Picker
References: Available upon request
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