Administrative Assistant Customer Service

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Samantha Gibson

Certified Medical Administrative Assistant; Certified Medical Billing and Coding Specialist **************@*******.***

Summary

Experienced Homemaker with a demonstrated history of working in the Retail industry, looking to move into the Healthcare industry as an Administrative Assistant or Billing Specialist . Skilled in Customer Service, Data Entry, Strategic Planning, Microsoft Office, and Time Management. Strong professional with a Technical Certificate focused in Medical Front Office Assisting and Admissions from MedCerts.

Experience

Daisy Troop Leader

September 2017 - Present

Scheduled weekly meetings.

Planned activities for 10 girls to complete during weekly meetings. Assisted in coordinating events with other troops. Homemaker

August 2012 - Present

Used Microsoft Office to track income and expenses. Used Outlook Calendar to track appointments and package deliveries. Cooking

Cleaning

Washing/Folding/Sorting Laundry.

Grocery Shopping

Family Readiness Group Co Leader

January 2017 - June 2017 (6 months)

Assisted in running meeting every two months.

Assisted in watching 15-20 children aged 6 months-14 years old during the monthly Parent's Night Out events.

Received an award accolade and Certificated of Appreciation. Customer Service Specialist at Beauty Brands

July 2010 - August 2012 (2 years 2 months)

Informed customers about any promotions or featured items. Sampled and demonstrated merchandise to every customer. Page 2

Answered questions and suggested products to every customer. Offered Salon/Spa tours to all clients.

Used the cash register to complete 20-60 transactions per day. Calculated tip percentages based off the total Salon and Spa services 10-15 times a day. Hostess

January 2008 - June 2008 (6 months)

Assisted the Waitress with: Greeting customers at the door. Seating customers evenly throughout the 4 sections of the restaurant. Serving drinks and food during the rush periods 11-2 and 5-7. Cashier

September 2004 - January 2008 (3 years 5 months)

Answered roughly 10 phone calls per shift.

Used the cash register to complete $1000 in sales per shift. Maintained the displays and stocked product as needed. Trained 5 people over the course 4 years.

Education

MedCerts

Technical or Occupational Certificate, Medical Front Office Assistant and Admissions, 2016 - 2017 Kaplan University-Davenport Campus

Early Childhood Development, 2013 - 2016

B Street Design School of International Hair Styling-Overland Park Technical or Occupational Certificate, Cosmetology/Cosmetologist, General, 2008 - 2010 Shawnee Mission South High Schoo

High School Diploma, General Studies, 2004 - 2008

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Samantha Gibson

Certified Medical Administrative Assistant; Certified Medical Billing and Coding Specialist **************@*******.***

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