Deanna Smith-Becker 832-***-****

**** *. ***** ****** *. ac4mvs@r.postjobfree.com

Owasso, OK 74055

Objective

To achieve a position in the Tulsa, Oklahoma area with an organization that will utilize my background and experience in administration, public relations, customer sales and service.

Knowledge, Skills and Abilities

Communicate effectively verbally and in writing.

Develop excellent customer relations both internally and externally.

Strategic planning, monitoring, and evaluation of office functions as part of overall organization goals.

Highly effective organizational skills. Ability to coordinate multiple activities and projects.

Ability to develop and maintain sound working relationships. Work efficiently in both independent or team environments.

Utilize professional business practices and procedures. Experience in key computer software: Microsoft Word, Excel Access, Outlook, Adobe, WordPerfect, Anzio Win, Infimum data entry and various database and accounting programs.

Budget planning and coordination. Ability to adapt to rapidly changing needs and priorities of various responsibilities. Upbeat attitude and professional appearance.

Employment Experience

Hobby Lobby, Inc Owasso OK

Sales Associate Seasonal 10/201*-******

Retail sales associate showing outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise and organizing the floor and stock areas, inventory and ordering stock.

Premier Designs Consultant Owasso, OK

Sales Consultant 04/2017-Present

Customer service, sales, display setup and take down, presentation and demonstration of products, dedicated and enthusiastic, detail oriented

Texas Department of Motor Vehicles Livingston, TX

Customer services specialist 01/2017-04/2017

Screen application forms to ensure applicate qualifies. Administer oath to all applicants receiving a driver’s license/state issued ID. Administered and graded testing for written and oral driver’s licenses examinations. Schedules driving test appointments, operated computers, digital imaging work stations to capture finger prints, photo and signature determines legal requirements/documents to obtain license/id card, cash handling customer service.

Myers-Aubrey Company Broken Arrow, OK

Sales Administrative Assistant 04/2012-07/2016

Performing quality assurance checks on order entry acknowledgments. Provided administrative support to internal and external

sales staff. Answered telephones and transferred calls to appropriate sales staff members. Sorted and distribute incoming

communication data, including faxes, mail and emails. Performed various secretarial/clerical duties such as documenting,

photocopying, Faxing, mailing. Entering sales orders daily and organizing filing systems. Interacted with staff, executives, clients,

vendors and visitors on daily basis. Organized the scheduling of meetings, conferences, and events. Purchased office equipment and

supplies-contacted vendors. Processed credit applications, Assisted with receivables and inventory.

Real Estate Agent (Licensed) Owasso, OK

ERA/John Hausum Realtors 11/2010-12/2014

Real Estate Agent (Licensed) San Marcos, Texas

Randall Morris & Associates 05/2009-05/2010

Consulted on every aspect residential property listings to both seller and buyer.

Experienced in the writing of real estate contracts and hold a solid understanding of real estate documents. Planned and supervised open house functions. Guided new home buyers in walk through inspections of residential properties.

Developed advertising layouts for local newspapers.

Sales Administrative Assistant San Marcos, Texas

Pavestone Company 04/2005-08/2008

Managed the administration of accounts receivables, including daily invoicing, and daily deposits. Maintained all files of billing invoices and monthly statements.

Performed daily collection calls on past due invoices. Did monthly filing of liens with County offices for unpaid materials.

Administered monthly inventory reporting and inventory data entry.

Maintained daily bookkeeping logs

Supported inside sales by assisting walk in customers with orders of Pavestone products. Entered orders and ensured customer service satisfaction in a professional and timely manner. Served as sales assistant to retail salesman.

Duties also included helping Distributor Sales by taking orders from outside distributors of Pavestone products and handling the details of product shipping.

Helped in the planning of workshops, programs and training for local distributor’s luncheons and exhibits shows.

Front Desk Administrator Kyle, Texas

Palm Harbor Homes, Inc. 07/2003-02/2005

Maintained and answered 14-line telephone system, supporting over 100 employees and customers in Texas, Oklahoma, Louisiana and New Mexico while ensuring positive customer experiences.

Provided administrative support to management team.

Maintained inventory, shipment, and tracking reports for service department.

Coordinated receiving log for supplies delivered to plant.

Processed invoices, developed spreadsheets, created charts/graphs and updated special account files. Proficient in AS400.

Responsible for writing articles in the plant newsletter and corporate-wide quarterly magazine.

Member of the Quality Control Council.

Education

Crosby High School, Crosby Texas

Texas State School of Real Estate, San Marcos

Organizations

San Marcos Chamber of Commerce

San Marcos Area Board of Realtors Programs Committee

First Christian Church Membership Committee

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