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Customer Service Medical

Wichita, Kansas, United States
February 27, 2018

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Corinthian Dailey

**** * ***, *******, **, ***** ● 316-***-****


● Proficient in performing administrative and

clinical tasks to keep office running smoothly

● Skilled in data entry which includes updating

patient files

● Competent in taking patient vitals which include height, weight, respirations, and blood pressure

● Six plus years’ customer service experience

● Arranged and processed payments to accounts

● Skilled in Phlebotomy techniques; vacutainer,

syringe, butterfly

● Hands on experience collecting and preparing

laboratory specimens

● Enjoy patient interaction and have the ability to handle multiple responsibilities at one time


CPR Certification

CMS Certifications: HIPAA, CMS Form 1500


AMT Registered Medical Assistant - W ichita Technical Institute, Wichita, Kansas Graduated 08/14

180 hours on the job training

Medical Terminology, A&P, Vitals, Patient Histories, Injections, Wound Care, Charting, EKG’s

Medisoft software, Scheduling, Telephone Skills, Billing, Microsoft Office Suite

Medical Records, HIPAA Certification, Release of Information Requests, Electronic Health Records / Electronic Medical Records, Basic ICD-9 / CPT-4 Codes

High School Diploma – N orthwest High School, Wichita, Kansas Graduated EXTERNSHIP EXPERIENCE

Heartland Research Association, Medical Assistant - Wichita, Kansas

Processed lab samples for a variety of studies

Performed blood draws

Stored, froze, and logged samples for delivery/pickup

Roomed patients and checked vitals (blood pressure, respiration, weight and height)

General record keeping and file updates


Medical File Clerk

Correct Care Solution (Sedgwick County Jail)

09/15- Present

● S chedule appointments, Chart information into ERMA system, Fax, Scan documents into patients’ charts. Stock medical supplies, reorder medical supplies, Triage patients Care, Assist nursing staff with Inmate care. Email, Print out needed forms. Chart vitals and blood pressure in patient's chart, check and log meters,resupply exam rooms,pharmacy pick Up,place special Diet's into system,shred documents,or assist were needed. Dillon’s Grocery Store, F ront End Clerk - Wichita, Kansas 1 0/14 – Present

Deliver excellent customer service, Cashier, and assist patrons with finding items Family Dollar Store, C ustomer Service Rep - Wichita, Kansas 0 4/14 – 10/14

Delivered excellent customer service, stock shelves, and assist patrons with finding items Protection One Alarm, C ollections/Customer Service - Wichita, Kansas 0 5/07 – 04/14

Assisted customers with troubleshooting processes

Arranged bill payments and processed payments for accounts

Set up appointment’s for service calls

Dollar General Store, C ashier/Stocker - Wichita, Kansas 02/06 05/07

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