Customer Service Manager

Detail Oriented, Customer Service,

Some Excel experience,

Communication.

Mar 2017-Present

Jan 2016-Aug 2016

Oct 2006-Feb 2016

Feb 2006-Oct 2006

Aug 2003-Feb 2006

JULIE A GRIEST

Professional Summary

I am very Detailed Oriented, I pick up fairly quickly, I have been in Customer Service for over 15 years. I can multi task. Skills

Experience

Mat Coordinator

Certified Carpet - Lancaster, PA

Scheduling Cleaning appointments, Excel, Creating invoices, Customer Service, Any books that need changed for Deliveries I make the corrections needed, Payments, Billing.

DSP

Hoffman Care - Mount Joy, PA

Scheduling Appointments for clients, Taking Clients to Appointments, Creating Meal schedules, Cooking, Cleaning, Reporting Client's Daily Routine, Excel, Weekly Reports, Keeping track of Client's spending while out, Keeping track of money for Groceries, Grocery Shopping with Client's, Working on Client goals. Customer Service Desk

Home Depot - Lancaster, PA

Customer Service, Phone sales, Answering phones, Cashier, Scheduling for the store

(HR), Bookkeeping creating Deposits, Scheduling Money to come into store, Balancing Vault, Creating tills, Creating Special Orders, Verifying with the vendors if need to be, Return on Special Orders, a little of Receiving work duties, Cage Report which is getting credit from various vendors, Flooring Department, Returns Desk, Managing the Front End when needed, Inventory, Renting out Trucks/ Penske.

Customer Service Specialist

Walmart - Elverson, PA

Cashier, Stocking shelves, Scheduling breaks for the Cashier's, Return Approval, Changing tills in register for the next day, Customer Complaints, Price approvals, Scheduling, Cashier Reviews.

Customer Service manager

Walmart - Ephrata, PA

301 East Main Street, New Holland,PA 17557

Ph: 484-***-****

ac4mje@r.postjobfree.com

Jun 1996

Price Approvals, Cashier, Return Approvals, Scheduling For overnight Cashiers, Return Desk, Answering Phones, Changing out the tills and getting the new tills ready for next day.

Education

High School Diploma : Business and Law

Garden Spot High School - New Holland, PA

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