Robert Mandel, PMP, MBA ac4mh1@r.postjobfree.com

* ****** ***** ******* *****, NY 10507 ● Cellular 914-***-****

Project Manager/Business Analyst

Software Development ● Process Improvement ● Quality Assurance

Experienced project manager/business analyst offering 20 years of success leading all phases of diverse technology projects; PMP, MBA and Six Sigma Green Belt credentials; degrees in Computer Science, Math and Business; and twenty years of applications development and business process experience.

Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Education & Credentials

MBA (GPA: 3.5), Johns Hopkins University

BS in Computer Science and Math (GPA: 3.25), State University of New York at Albany

PMP - PMI-Certified Project Management Professional, 2013

Six Sigma Green Belt

ITIL v3 certification (BCS)

Skills

Project Management:

Custom Software Development

Systems Engineering

System Migrations/Integrations

Enterprise wide Implementations

Business Process Improvement

Defect Tracking:

Jira

TFS

TCT

Test track Pro

Bugzilla

Sourcesafe

HP Quality Center

IT Project Lifecycle:

Requirements Analysis

ROI Analysis

Costing & Budgeting

Project Scheduling

Risk Analysis

Testing/QA/Rollout/Support

Environments:

.Net

Windows

Unix

Oracle

IOS

Android

Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

Languages:

C#

C++

VB6.0

VB.Net

Java

Methodologies/Other:

Agile

Scrum

Kanban

Waterfall

PMBOK

Six Sigma

CMMI

ISO 9000

RUP

FIX

SOX

ITIL

J2EE

Hadoop

Misc. Tools:

VSTS

QTP

MS Project Server

SharePoint

JMeter

Test Complete

MS Office

MS Project

Clarity

Maximo

Primavera

SQL

Visio

Meridian Standard

ClearQuest

ClearCase

Experience

2/2017 - Present: Willis Towers Watson, Project Manager, (White Plains, NY)

Responsible for all Project Management Plan components including Scope, Requirements, Cost, Quality, Risk, and baselines.

Responsible for the QA/testing tasks. Managed the Defect Log using TCT and TFS.

Requirements development for multiple public facing web and mobile applications.

Planned and directed multiple projects using Agile/Scrum SDLC.

Directed development tasks of BA’s, programmers and QA, accountable for project management, execution, and delivery.

Development environment are Javascript, .NET and Visual Studio.

7/2015- 1/2017: Blue Cross Blue Shield, Senior Project Manager, (Columbia, SC)

Managed multiple high priority development projects for mobile, web, and mainframe applications in Android, IE, Chrome environments in the health insurance industry.

Planned and directed projects using Agile SDLC.

Coordinated with business analysts and product managers.

Accountable for overall project management, execution, and delivery.

Collaborated with end users, managed vendors, and the technical staff to ensure each project stayed within schedule and budget.

Managed budgets of up to $1M ($2.5M combined) and cross-functional teams of analysts, developers, vendors and test specialists.

Responsible for all Project related documentation including Scope, Requirements, Cost, Quality, Risk, and baselines.

Managed all QA efforts including Systems level testing through UAT as well as the defect log using Quality Center.

11/2011 - 7/2015: Atlas Air, Project Manager, (Purchase, NY)

Managed several development initiatives for mobile, web, and messaging applications in Android, IE and Google Chrome environments.

Planned and directed multiple projects using Agile SDLC. Working with business analysts and product managers, I was accountable for overall project management, execution, and delivery.

Collaborated with end users, managed vendors, and the technical staff to ensure each project stayed within timeframe and budget.

Managing budgets of up to $1M and cross-functional teams of analysts, developers, vendors and test specialists.

Responsible for all Project Management Plan components including Scope, Requirements, Cost, Quality, Risk, and baselines.

Responsible for the QA/testing tasks. Managed the Defect Log using Bugzilla.

2008 – 11/2011: Consultant, Project Manager

04/2011 – 11/2011: GE Capital, Senior Project Manager, (Danbury, CT)

Managed process improvement initiative of assessing the SDLC for Retail Credit Financing, a chief component of GE Financial Solutions.

Managed the development of Key Process Area requirements and directed the interviewing of key stakeholders, collection

Managed the analysis, interpretation and presentation of results to Senior Management.

11/2008-04/2011: SRI International, Project Manager, (Princeton, NJ)

Managed multiple development initiatives including Terrasight Manager and 3D Visualizer. These components provide synchronization, geo-location, and streaming data and display that data to the graphical front-end of TerraSight, assembling the sensor feeds in context. Terrasight overlays multiple real-time video feeds from multiple sensors onto a 3D earth model to provide situational understanding.

Drove project execution. Provided direction and oversight throughout project lifecycle to project team, and kept senior management aware of current status.

Ensured project delivery on-time, meeting quality requirements, and adherence to the SDLC.

Developed the Project Management Plans. Identified and manage risks and managed projects from initiation through closing.

Coordinated with Product Managers, End Clients, and Developers to create all project related documents including scope, goals, deliverables, required resources, and schedule.

Managed all QA efforts including Systems level testing through UAT as well as the defect log using Jira.

08/2007 – 11/2008: Optionable, Project Manager, (Valhalla, NY)

Managed software development for OPEX, a real-time electronic trade matching and brokerage system for trading energy derivatives and certified to connect with the NYMEX ClearPort clearing platform.

Managed both onshore and offshore development and BA teams.

Translated business requirements into Agile user stories and technical specifications

Defined project scope, goals and deliverables

Collaborated with senior management, business users and stakeholders to define requirements.

Developed detailed project schedules, risk plans and business requirements documents.

06/2004 – 07/2007: Northrop Grumman, Project Manager, (Bethpage, NY)

Managed the development of large-scale, critical projects for the EA-18G aircraft.

Developed requirements, performed functional analysis and facilitated requirements prioritization.

Managed all phases of the SDLC from initialization through closing.

Provided weekly financial, scope (Earned Value Analysis) and technical updates of progress, issues and risks to senior management.

Hands on development of project documentation including project management plan, scope, WBS and all updates.

Budget was over $4,000,000. MS Project was used for scheduling and actual costs were 12% under planned.

06/1998 - 06/2004: KPMG-BearingPoint, Project Manager, (NY,NY)

Merrill Lynch

Chase

AIG

Verizon

Carlson Travel

Mitigated risk factors through deep dive analysis of technical, financial and statistical data.

Anticipated and managed change effectively in rapidly evolving global business environments.

Defined processes and tools best suited to each project.

Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Work estimation, dependency identification, critical path analysis, budgeting, and earned value management.

Responsible for costing, estimating and planning projects.

Prepared project documentation for all phases of the SDLC from initiation through closing.

Vendor management. Responsible for ensuring best value and monitor & control of deliverables.

Developed and maintained Project Key Performance Indicators.

Provided detailed and summarized project progress reports.

Tracked activities against the detailed project plans.

Updated project plans to include agreed changes.

Produced accurate financial reports.

Monitored actual expenditure figures against project budgets. Well versed in Earned Value Management.

Organized and facilitated Project Steering / Operating Committee meetings.

Facilitation of JAD sessions.

Contact this candidate