TRAN DU KY
**** ***** ******* **, **** Rosa St., Makati City, Philippines
PERSONAL INFORMATION
Full name : Tran Du Ky (Kelvin)
Date of birth : March 24th, 1990
Place of birth : Ho Chi Minh city, Viet Nam
Material status : Single
Email Address : ac4mgu@r.postjobfree.com
Skype : kelvinchan_2403
Mobile phone : +63-906-***-****
CAREER OBJECTIVE
Learn more things when working in multinational companies to accumulate more experience in the future promotion.
EDUCATION
Hung Vuong University _HO CHI MINH CITY (Tourism)(2008-2011)
EXPERIENCE RECORD
1)From 01/2016 to present : Aquoz Solution
Position : Customer Service
Responsibilities:
Assisting members via phone, email or conversation tool regarding banking, betting rules, market and odds.
Liaise with other departments to fix members’ issues
Record the daily tasks and report the issues to the Management
Other tasks from Management
2)From 05/2015 to 01/2016 : Kingdom 555
Potion : Payment team leader
Responsibilities: `
Processing members’ transactions (Deposit and Withdrawal) base on Company SOP
Cooperation with IT Department to fix these issues which found in back office and member site
Liaise with Customer Service Department regarding members’ transactions
China banking accounts set up and managing
Training and managing Payment officers.
Other tasks from Management
3)From 06/2013 to 04/2015 : Mayfair
Position : Customer Service
Responsibilities:
Assisting members via phone, email or conversation tool regarding banking, betting rules, market and odds.
Liaise with other departments to fix members’ issues
Record the daily tasks and report the issues to the Management
Other tasks from Management
4)From 10/2011 to 05/2012 : Intercontinental Hotel
Position : Casual labor
Responsibilities:
Set up, decorate and service at the meeting or wedding
5)From 02/2011 to 07/2011 : Cao VietNam
Position : Practice to be Tour Saler
Responsibilities:
Selling and booking tour for customers
SKILLS
Good in English, Vietnamese and Chinese languages.
Computer skills – MS Word, Excel, Power Point and Outlook
Managing and Training Skills
HOBBIES
Reading book
Listening music
Travel
Playing football