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Human Resources Manager

Charleston, South Carolina, United States
February 26, 2018

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Ayesha R. Wells, MBA

**** ********** **. ***. #*** North Charleston, SC 29420 843-***-****

Professional and Personal Competencies

Dynamic professional with over 10 years experience within cross functional administrative and human resources management roles. Skilled in strategic planning to establish model performance expectations, manage change and transition, improve workforce performance, and amplify attainment of the overall mission and profit goals. Very comfortable resolving complex employee issues and proactively working along with both managers and employees to identify potential issues and remedy with implementation of effective resolution. Work well both independently or in a teaming environment. Clear sound judgment and thought process skills with excellent communication skills. Ability to manage multiple priorities at a high level and volume. Other strengths include dedication, commitment, follow-through, high energy level, and natural leadership abilities. Key skills include:

Recruiting/Retaining Valued Talent

Benefits & Compensation

Customer/Employee Relations

Building Leadership Capability

Training & Developing Staff

Office Management

Total Workforce Solutions

Regulatory Compliance

A/R, A/P, G/L, Billing, Payroll

Professional Experience

PENNEL & FLIPO, LLC Charleston, SC, 2013- Current

Office Manager

Plan and coordinate logistics and materials for board and committee meetings and staff events.

Create detailed expense reports and requests for capital expenditures.

Manage customer billing/invoicing, accounts payable and accounts receivable, general ledger entries as well as track budgeted expenses.

Order and distribute office supplies while adhering to a fixed office budget.

Complete data entry, tracked resumes and maintained the applicant tracking system.

Compile annual recommendations for end of the year fiscal budgets as well as order and control supplies.

EQUISCRIPT, LLC Charleston, SC, 2009 – 2011

Case Manager/Patient Care Coordinator

Enrolled patients into mail order services for pharmaceuticals and managed a block of accounts.

Served as primary point of contact and liaison between patients and their healthcare facilities in providing 340B medications and supplies.

Verified insurance coverage, coordinated transportation for patients traveling to and from their doctors, and performed extensive data input into Compu-System.

Researched and resolved a wide variety of problems and wrote correspondence.


Office Administrator //Human Resources Manager

Initially hired as an administrative assistant and was rapidly promoted to office administrator; 5 years later assumed additional responsibilities for all human resources management functions.

Managed daily office operations which consists and includes HIPPA, EEOC, ADA, customer relations, sales, human resources, and administrative and accounting functions.

Knowledge of local, state and federal employment laws and procedures and experience with diversity.

Conducted interviews, along with processing applications, orientations, and training new contract drivers. Coordinated up to 8 company trucks and 12-13 contracted drivers. Researched and resolved problems related to payroll and other areas.

Performed all orientations and exit interviews for part-time and temporary employees, managed employee files and HRIS/HRM, and established compensation and wage structure.

Conducted safety meetings, including developing and delivering presentations using PowerPoint.

Advocate of “Open door policy” which serves as a barrier against any form of influential conduct that may disrupt union-free status.

Served as point of contact for sales, account management, and employee relations.

Managed customer billing/invoicing, accounts payable and accounts receivable, general ledger entries, payroll, ADP, tracking budgeted expenses, and preparation of driver annual 1099 tax forms.

Processed unemployment claims.

Scheduled and coordinated vehicle maintenance; ordered and controlled supplies; prepared monthly reports and spreadsheets.

Partnered with owner to develop and implement process improvements.

Partnered with owner in conducting investigation claims.


Executive Graduate Certification: Human Resources Management

Strayer University, North Charleston, SC

Master in Business Administration

Strayer University, North Charleston, SC – Graduated with Honors (3.6 GPA)

Bachelor in Business Administration

Strayer University, North Charleston, SC (3.3 GPA)

Associate of Applied Science

Miller-Motte Technical College, North Charleston, SC

Other Skills

Proficient in Windows, HRIS/HRM management systems, Workforce, ADP, PeopleSoft and Microsoft Office (MS Word, MS Excel, Outlook, and PowerPoint)

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