Customer Service Technical Support

Natisha Owens

**** ***** **** **, *******, SC ***02 803-***-**** *******.*****.**@*****.***

Objective

To utilize my skills and knowledge to be an asset to both the company and its clients. Education

CERTIFICATION 2010 CENTRAL CAROLINA TECH

Related coursework: Computer Technology

Network Management

Skills & Abilities

MANAGEMENT

Worked in several management positions overseeing multiple employees as well as class room and student management

SALES

Served in both sales and customer service capacities COMMUNICATION

Excel in both written and spoken communication through marketing, advertising and graphic design. LEADERSHIP

Self-motivated and a team player. Have worked in Leadership roles in several capacities including non- profits, religious and business positions.

Experience

GENERAL TRANSCRIPTION REV 2017 TO 2018

General Transcription of client audio files

MARKETING MANAGER & IT UBI 2012 TO PRESENT

In office tech support, IT and Network Management

Designs marketing, training and advertising materials

Performs marketing and recruiting for office

Provide administrative and clerical services to executive staff and Agents GRANT WRITER RICH SERVICES 2012

Wrote grant proposals for non-profits and religious groups Page 2

SERVER SUPPORT BLACKBERRY TECH (RIM) 2010 TO 2012

Provided technical support for Blackberry’s server support MEDIA SPECIALIST MANNING JR. HIGH 2005-2010

Performed as computer lab instructor

Provided basic tech services to staff

Worked summer programs providing computer labs to students

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