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Human Resources Manager

Springdale, Arkansas, United States
February 26, 2018

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Mitchell Brent Carroll, PHR, CTS, CPC

479-***-**** or

Sr. Level Talent Acquisition & Human Resources Professional

Startups* Rebranding* High production teams*Champion of Budgets

Combining Talent Acquisition and Superior Candidate experience

Strategic and driven Talent Acquisition Executive who turns policy and procedures visions into strategic initiative that improve performance and increase bottom line profits. Empowering executives who believes that human capital is any company’s most valuable asset.

Signature Talent Acquisition & H.R. Qualifications

HR Best Practices

Talent Acquisition

Recruitment Project Management

Employee Relations

Exceptional Cold Calling ability

Job Coaching and Counseling

Applicant Tracking Systems

Varied recruitment background with an extensive network

System Design & Implementation

Professional Experience

People Source, LLC * Regionally owned 14 offices 9 state staffing agency April 2012 to Present Springdale, AR - Regional Manager/Executive Recruiter

Talent Acquisition Leader: Most Senior Recruiter leading a division to achieve corporate goals. Managing a staff of 8 recruiters and two (2) administrative support personnel in areas such as; cold call recruiting, interviewing skills, job description analysis, skills assessments and client relations

International Placement Coach: Created concise and effective and legal job descriptions for four (4) clients with various positions for Ex-patriot placements and for placements of Visa based international talent in the United States.

Human Resources Integration: Chosen by our CEO and CHRO to assist with the implementation and transition of our current ATS from prior software. The new ATS combines; Attendance, Payroll, Benefits and Documentation into one file per employee.

Skilled at International Placement: Placed Mid and Senior Level Manufacturing, Engineering and Executive candidates in countries such as; UAE, Mexico, Sweden, Spain and Brazil

Benefits and Payroll Management : Manage the process of payroll and benefits administration for a set of internal, as well as external, employees on a weekly basis for payroll. Our weekly payroll could run from 100 employees to well over 300 during peak seasons. Managed the benefits administration for new external associates as well as open season for both internal and external employees.

National Client Placement: Developed and executed recruitment plans for industries such as; Food/Beverage, Manufacturing, Hospitality and Civil Engineering.

Training and Staff Development: Hired, trained and continuous development of a staff of 6 full time recruiters and one administrative assist on a matrix driven system.

Career Coaching: Worked with “C Suite” candidates for coaching purposes as to their next career move. Worked with clients to establish a talent flow to ensure proper placement/training of the “next generation” in the client’s facilities.

Salary and Compensation Leader: Implemented and developed a large-scale salary and compensation survey for the Regional MSA.

Execu-Search, Int’l. *AR. based staffing firm with 11 locations in 9 states Nov. 2009 to March 2012

Lowell, AR – Vice President of Recruiting

Company Development: Strategically placed numerous office, on a national level, to increase client placement satisfaction and bottom line to the company. Worked with numerous clients on a national level to increase staff and office location to meet the client requirements. Negotiated leases and build outs of various locations to grow the company on a more regional if not national basis.

Software Transformation: Brought in modern software to update the ATS/Accounting and Benefits system to the company, this implementation equaled a $1.75MM annual savings to the company by increasing production per employee as well a streamlining the benefits and payroll of over 11,500 hourly associates in 9 states.

Organizational Development: Commissioned by the CEO and Board to review staff members to find the best fit for them inside the organization. Reviewed needs of the company and compared to the people in various roles and made appropriate transfers to ensure each member was in the most effective role for the best possible ROI for the company.

Client/Candidate Development: Liaised with our client’s executive team to find gaps and holes in areas such as; Training and Development, Talent Acquisitions, Talent Management, Coaching and Interview Techniques.

WillStaff Crystal, Inc.*World’s, then, 5th largest full-service staffing firm June 2003 to Aug 2009

Based on NW Arkansas with offices in: AR, OK, and MO Regional Vice President

Team Development: Bottom line of this position was to ensure the right people were in the right places as to grow the bottom line of the company to exceed annual budgeted expectations for the 5 offices in the 3-state area.

Regional Human Resources Leadership: Managed a recruiting and administrative team of 39 staff members. Insurance enrollment, Internal I-9 Documentation, Bi-monthly Payroll for the group, unemployment claims and hearings, FMLA issues and more.

Training and Development: Worked with each office to ensure proper compliance with ISO:2009 compliance. Established production matrix for each division and office. Worked with staff on recruiting efforts and tactics.

Employment Prior to 2003:

Robert Half, Int’l: *World’s largest administrative staffing firm June 2001 to May 2003

Office Team Division Director

Worked with multiple clients to find best possible talent for their positions and develop items such as: Compensation & Benefits, Job Descriptions and on and off boarding procedures.

Staffmark, Inc. *Then the nations’ 3rd largest staffing firm Jan. 1999 to Dec. 2000

On-Site Manager for Sara Lee Hosiery

Staffed for 23 different departments with various shifts schedules to ensure production goals were being met by our staff. Managed over 300+ hourly associates.

Simmons First Bank * One of Arkansas’ largest privately-owned banks June 97 to Dec. ‘98

Operations Auditor

Responsible for the balancing of each teller and 7 branches in three cities for the bank. Daily, Weekly and Monthly reporting to executives and the Board of Directors

Education & Professional Credentials:

B.A. Degree- Arkansas Tech University 1997

Currently enrolled in Master’s Program at the University of Arkansas

Professional in Human Resources Certification – (PHR)

National Member of The Society of Human Resources (SHRM)

Certified Temporary Staffing Specialist – American Staffing Association

Certified Placement Counselor – American Staffing Association

Certified Recruiter

Professional Human Resources Affiliations & Community Involvement:

Named “Very Best” Staffing Firm in NW Arkansas by Celebrate Magazine


NW Arkansas Democrat Gazette Reader’s Poll “Best Of” Recruiting Firms


Board Member of NOARK (NW Arkansas SHRM Chapter and the largest Chapter in AR)

2013 to Present

Board Member of the Rogers/Lowell Chamber of Commerce


Top 40 under 40 in Northwest Arkansas


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