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Human Resources Employee Relations

Los Angeles, California, United States
February 26, 2018

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Certified Professional in Human Resources (PHR) with over 10 years of progressive experience in delivering a full range of human resources programs, services and functions. Strong grasp of federal and state labor laws, benefit programs and compliance issues. Capable of working with all level of employees in achieving human resources initiatives that aligns with company’s overall strategic goals.


Crew Knitwear, Los Angeles Apr 2015 – Current

Human Resources Manager

Crew Knitwear is a leading designer, manufacturer, and wholesaler of modern missy and juniors apparel

selling primarily under the Bobeau and H.I.P. labels to clienteles such as Nordstrom, Dillards and Dress Barn

•Manage all facets of Human Resources from policies, programs, compliance, and employee relations. Oversees payroll, benefits, staffing, labor relations, and employee records to establish integrity and best practices are adhered to, embracing company’s core values.

Ensure company management are current on legal compliance by serving as subject matter expert on federal and state labor laws.

Conduct thorough employee relations investigations and adjudicates internal conflict resolution, mediation and grievances resulting in swift resolutions.

Recruit for open positions for all levels within the company to include hourly and salaried positions. Train hiring managers on interviewing techniques and candidate selection, ensuring optimal selection and retention.

Advise management in dealing with employee relations issues; coach through conversations with staff about performance, attendance, and disciplinary actions.

Executed RIFs and employee transition to unemployment. Provided layoff information for employees; severance packages, access to vendors for health insurance information and retirement funds. Coordinated outplacement services and arranged information for handling emotional distress.

Spearhead performance review process.

Develop legally compliant employee policies/handbook to guide the people culture of the company.

Organize and execute company wide open enrollment and office celebrations.

Create and implement all Human Resources forms in order to streamline process and procedures.

Manage a staff of one.

NICE SYSTEMS, Redwood City Jan 2014 – Jun 2014

Senior Human Resources Generalist

Worldwide Tech Company specializing in telephone voice recording, data security and surveillance; serving various industries such as financial services, telecommunications, healthcare, retail and media with 2,700+ employees worldwide.

Hired as a short-term advisor for the R&D business unit on HR matters and programs for VP level and below; provide guidance to managers and employees on general HR questions, policies and processes.

Partnered with managers on job description creation, leveling and promotion/compensation recommendations.

Managed on-boarding process, partnered with the immigration team when needed to process work visas.

Used pivot tables to create and analyze weekly head count report and made recommendations to client group.

Conducted exit interviews and provided senior management with analysis and recommendations to help retain top talent.

Organized and executed Summer Intern Fair for future pipeline of candidates.

CHEVRON CORPORATION– Richmond, CA Jul 2013 – Jan 2014


Human Resources Generalist

Multinational Energy Corporation active in more than 180 countries with 65,000+ employees; engaged in every aspect of the oil, gas, and geothermal industries, including exploration and production. Ranked third in the Fortune Global 500 list of the world’s largest companies.

Assisted the Chevron Refinery in its recruitment efforts by conducting full-cycle recruiting for multiple requisitions in assigned areas. Positions vary from management to union and non-union roles.

Identified, screened and presented top candidates to hiring managers for review.

Trained all members of the interviewing panel on using the STAR method of interviewing.

Led calibration meetings to obtain feedback on interviews and section of final candidate.

MASONS OF CALIFORNIA – San Francisco, CA May 2008 – Aug 2012

Human Resources Generalist

World's first and largest fraternal organization with origins dating from the end of the fourteenth century.

Partnered with managers on annual focal review, promotion and compensation recommendations, and workforce planning initiatives; created custom reports and other documentation to support HR initiatives.

Conducted investigations ranging in levels of complexity and recommended a resolution that was consistent with company’s culture and best practice.

Facilitated New Hire Orientation and Sexual Harassment training.

Implemented new tracking system to monitor state mandated training sessions.

Benefit Administration of medical, dental, 401(k), Leaves of Absences and FSA programs.

Coordinated and executed company’s Open Enrollment.

Handled the timely reporting of worker’s compensation claims and worked with managers on issues relating to modified duty and employee returning to work.

Assist with semi-monthly and bi-weekly run of payroll for various sites.

Ensured employee files were complete and ready for auditing purposes.

education, certification and affiliation

University of Southern California, Los Angeles, CA BA in Psychology

Certified Professional in Human Resources (PHR) – 2010 to 2013

Society of Human Resources Management (SHRM)

Computer skills

Advanced Proficiency in Microsoft Office Products – Word, Excel, PowerPoint, Outlook, E-verify

Applicant Tracking Systems – Taleo, BrassRing Kenexa, Jobvite

HRIS Systems – PeopleSoft, ADP, Ceridian, Fidelity, Oracle

human resources skills


Employment Law

Staff Recruitment & Retention

Performance Management

HR Policies & Procedures

Employee Relations

Benefits Administration

Training and Development

Orientation & Exit Interviews

HR Policies & Procedures

Conflict Resolution Management

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