Denver, Co. *****
To Whom It May Concern:
My name is Randy Jensen
Have 30 years experience in business management. Implementation of ISO, TQM, Lean & Visual business practices in high paced result oriented transportation, Customer Service, Service and Manufacturing environments.
Strong background in business & departmental, P&L responsibilities, projected financial analysis, balance sheet performance & business planning. Managed up to 600 personnel in value-add service and production environments. Multi-site business development. Poses strong analytical background in process improvement for high yield environments. Labor reduction and waste containment procedures. Knowledge of PUC, DOT, OSHA, EPA, UL, FDA regulations, local and state Health, Fire, Construction permitting and inspections.
Experience includes relationship building at executive levels of planned or targeted customers. Business development and marketing, Branding, B2B relationship development with Visit Denver, local hotels, hospitals and DIA airport planning/scheduling. Critical mass tourism/visitor planning (DNC) with city officials. Promotion and marketing work through numerous media channels, social media and web based marketing of new national brands and products, vehicle sales and related contracts. Manage 600 + drivers and vehicles for on-demand transportation and delivery services for accounts, special needs / paratransit and general consumers, charter clientele and rural community service integration. Extensive back ground in Safety and liability Management, Contract negotiation of medium sized transportation services up to 10 MIL, (much higher in other industries). Regional quality systems development /analysis / measurement, project management, financial comparison reporting. Consulting services for manufacturing improvements, scheduling, quality systems, inventory controls, automation feasibility studies, real-time measurement / reporting for production yields and costing. Cap Ex planning, System automation for driver payment systems, Dispatch and vehicle compliance to PUC. DOT and Fed. regulation
Owned and operated a High Tech Service Company concurrent with an Automation Equipment company for 13 years. Provided Automation and Consulting Services globally for H/P, Microsoft, Flextronics, Dial Corporation, Autoliv, Coors and many others. Capital expenditure justification & analysis of existing production operations in Mexico, China and US Plants. Reduce Operating Cost through improved production and quality yields of production assembly lines and related product builds. 20 years of industrial and commercial painting operations. Business and technical reporting to Executive level for budget review of global operations. Manage new product launch efforts, develop production models for US and Global production operations to 50MIL.
Areas of expertise, Sales and Marketing, B2B Contract Negotiations, Transportation Systems, Manufacturing and Quality systems, Development and implementation of continuous, batch or fixed rate production environments and related capital equipment expenditure, Kan-ban and lean manufacturing methods, projected verses scheduled yields, capturing delta utilizing innovative technologies and practices. Cost reporting / presentation for production and quality systems. Team development of operational personnel. Management training of business models and critical path/milestone development. Documentation, Measurement, and scheduling of operations.
I would like to discuss your current position and options to grow with your company.
9888 E Vassar St.
Denver, Co. 80231
Obtain Business Management / Leadership position; make a contribution to improved operations / profitability and support Business Growth objectives. Develop customer base through relationship building. Be rewarded for tangible / financial improvements.
Qualifications / Work Experience
12/2016 to Present, Life Insurance Agent, (License # 493658) Lampe Insurance, Dallas Texas
Sales and Marketing of Life Insurance Policy’s
6/2016 to Present, President, Black Vans LLC
Run day to day operations for shared ride shuttle service. Manage P&L, Drivers relations and operations.
9/2016 – 1/2017, Contract services to Union Taxi, Marketing Executive
Development of RTD Access-A-Ride Paratransit subcontract proposal. Focused on HCPF relations and Total Transit. Driver Relations
2007-2015, General Manager, Transdev /Veolia Transportation, Budgeting, Capital Expenditure Planning, Federal Contract negotiation, Manage all aspects of 30 MIL Taxi Transportation business. Oversight and leadership of Denver, Boulder, Ft Collins and Co Springs technology development for new GPS dispatch system, order generation and payment transactions, service levels matrix and marketing strategies and sales development for commercial and city accounts for services and elivery. Management of 600 independent contract drivers and 800 vehicles. Resource management of 100 employees and 3 business divisions in Colorado. Insurance claims management. Safety systems and training management. Implement process improvement program for internal processes and practices. Create internal quality and productivity matrix for entire business that yielded improvement in asset planning, call center and dispatch management for 3 markets and 2 MIL calls annually. Instrumental in product development for RTD fixed route paratransit transportation system using an innovative taxi model. Hospitality Planning. Develop customer service practices for entire front range communities. Strong emphasis on customer service and relationship development through numerous city and state venues and non-profit resource center for the disabled, DRMAC, DRCOG, ATS and Medicaid. Develop State and DOT compliance tools and reporting for HOS, Vehicle maintenance and driver compliance. Inventory management systems for fleet and internal maintenance products. Project management of Propane Alternative Fuel infrastructure installation. Work directly with all aspects of City of Denver municipalities for permitting electrical and mechanical construction/renovation of large commercial facilities. Work directly with Visit Denver Tourism board, DIA, Worked closely with DORA Excise and License, Restaurant and Bar Assoc. and DT hotels on Denver Branding and related service models for conventioneers and traveling business professionals. Designed and implemented LODO Responsibility Program for DPD and downtown patrons. Responsible for development, management and negotiation of exclusive accounts with RTD, Total Transit, Cherry Creek Mall, Pepsi Center and Sports Authority. Manage Sales and Marketing for 3 markets and 6500 accounts. Public Relations work. Legislative lobby work at State and Senate level for Sunset, Energy and Transportation Bills. Responsible for fleet equipment sales. Insurance claims liability management, hiring and contracting of professional personnel, new technology development, acquisition planning of mid-west region. Increased business profitability 25% with revenue growth of 35% in 4 years.
1998-2006, Engineered Coating Applications and Technologies Inc., Denver, Co: President
Business Development, Manage Day to Day Operations to 150 K Monthly, P&L Accountability, Annual Financials, Real-time Cost reporting systems and Cash Management. Inventory management systems, Customer Contract Negotiations to 1.5 MIL, ISO compliant Manufacturing and Quality System Implementation, Financial Planning. Specific Services offered to Denver and surrounding markets; Product Development, Robotic Coatings Applications, Commercial painting,Value Add services, Mechanical/Elec. Assembly and Packaging, Manage 20-40 personnel. Labor, OSHA, EPA, FDA and Military compliance.
1997- Dec 2004, Jensen Consulting, DBA JenCon Automation, 4061 S Atchison, Aurora, Co : President/Owner
Manage Day to Day Operations to 150 K Monthly, Business Development/Consulting, Sales and Marketing, Contract Negotiations to 5 Mil, Provide Design, Build and Installation of Automated/Semi-Auto and Manual Manufacturing Systems globally, Global Feasibility Studies for Manufacturing Implementation in the Automotive, Cellular, Computer, and Medical industries. Product Engineering and Development. Capitalization Scheduling /Planning and implementation to 50 MIL Globally. Acquisition Planning, Manufacturing and Quality system audits for improved cost models and product yields. Implement Kan-ban & Lean methods, Plant efficiency reporting. Manufacturing and Quality System Training of Operational personnel. Train Business Managers of Business Models, Capacity Planning, Production and Quality Yield capability with Flexible Manufacturing Objectives.
1994-Nov 1997, Puretech Inc, President/Partner
Manage Day-to-Day operations to 300K monthly. Manage 120 personnel. Satellite Industrial paint facility / production operations Client relations. Business Development, Sales and Marketing, Contract negotiations to 3 Mil. Bank and Lease negotiations, Financial Planning, Projection verses actual reporting. Automation installation. ISO Business Systems.
SPM Denver, Fox St. Denver, Production Manager, 1992-94
Manage Value Add operations to 700 k monthly in a Plastic Injection Molding Environment, 200 personnel, Annual budgeting to 12 Mil, Cost Reporting, Capital Equipment Planning and Implementation, Project Management on high level / select accounts. ISO Business System management and implementation. Scheduling, Manufacturing & Quality Systems. Robotic and Manual production, Painting, Decoration, Labeling and packaging operations, Inventory Control.
CAI Tech, 777 Umatilla, Denver, Co, Production Manager 1984-89 & 1991-92
StorageTek, 1981-84 & 1989-91 Material Engineering, Corporate Engineering,
Certified Quality Engineer “CQE” 1994
Crosby College of Quality, TQM & QIP 1991
University of Colorado, 1980-4 and 1991-3 BSME
Veolia Leadership Program, 2012
2009 Veolia Vision Contest Winner (North America)
2016, Life Insurance License (Colorado)
Executive Committee Member City of Denver Excise and License TLC, 2012-2015
DIA Ground Transportation Committee Member (Assigned responsibilities with Mayors office DIA improvement task force), 2010-2015
Brad Whittle, President, Gallagher Transport Int. Phone 720-***-****
Michael Brookhart, Phone: 303-***-****
Larry Buter, Director of Paratransit Transportation RTD, Phone: 303-***-****
Strong knowledge of MS Office, Data Acquisition Systems and Transportation Dispatch Software