Karen M. Bartlett

Email: ac4mbc@r.postjobfree.com Cell 817-***-****

SUMMARY OF QUALIFICATIONS

Over 15 years in Human Resources, which includes:

Strategic & Operational Management Training and Development

Leadership Skills HRIS & Computer Skills

Full Cycle Recruiting Customer Service Skills

Employee Relations Presentation/Public Speaking

Workplace Investigations Relationship Building

Benefits Administration Public Relations

Compliance & Policy Development Vendor Management

Performance Management Manager Coaching/Mentoring

Call Center HR Management and Recruitment/Staffing

Proficient in Microsoft Office and HRIS Systems (Ultipro, ADP, Oracle, Word, Excel, Power Point)

PROFESSIONAL EXPERIENCE

PARK PLACE DEALERSHIPS

HONDA OF BURLESON 05/2012 -08/2017

Human Resources Manager

Developed partnerships/relationships with Managers (and Employees) through effective consultations on strategic and operational issues. Offered options and/or direction to resolve challenges and address issues.

Administered Human Resources Policies, Programs, Processes, and Practices; Administered the member health, welfare, and 401(k) plans for the applicable franchise; ensuring human resource compliance with all state and federal employment regulations

Participated in developing department goals, processes, and objectives

Administered various human resources plans and procedures for all company members; assisted in the implementation of personnel policies and procedures; provided input in maintaining member handbook updates

Performed benefits administration to include claim resolution, change reporting, enrollment, approving invoices for payment, and communicating benefit information.

Developed and maintained records and logs to conform to EEO and OSHA regulations

Conducted recruitment effort for all exempt and non-exempt personnel; conducted new hire orientation, monitored OJT program, wrote and placed advertisements when needed

Handled all employee relations counseling, investigations and exit interviewing

Participated in staff meetings and attended other meetings and seminars as requested

Maintained store organization charts

Assisted in evaluation of reports, decisions, and results of department in relation to established goals

Recommended new approaches, new ideas to effect continual improvements in the department and the services the department performs

Maintained HRIS database and compiled accurate reports from that database

Maintained compliance with federal and state regulations concerning employment

Provided functional guidance for administrative support needs

Monitored unemployment claims and assisted the department with appeals

Managed FMLA/STD/LTD/Workers Comp claims.

Voted Dealership Manager of the Year for 2015-2016 at Honda of Burleson

Voted Dealership Support of the Year for 2012-2013 at Honda of Burleson

CARTUS (400 member Call Center) 02/2006 – 05/2012

HR Generalist/Manager 06/2006 – 2012

Primary responsibilities included partnering with employees and managers to communicate various human resources policies and procedures.

Duties included Full Cycle Recruitment, Employee Relations, Policy Compliance, Manager Coaching, Workplace Investigations, Legal claims, Performance Management, Unemployment claims, heavy Employee Relations, Retention Management, Special Projects and Training for Call Center employees and managers.

Corporate Recruiter (then Promoted to HR Generalist) 02/2006 – 06/2006

Responsible for full cycle recruiting for all positions for Call Center

Handled execution of various recruiting strategies, interviewing and screening, exempt and non-exempt job offers and employee on-boarding and orientation.

EDUCATION

Midland Junior College

Insights Leadership Training – Park Place Dealerships – 2013-2014

MEMBERSHIPS

Member, Society for Human Resource Management (SHRM)

**Sitting for PHR Certification in 2018

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