Customer Service Manager

Robin Savage

**** **** ***** ***** ****** Elm, TX 75068 Cell: 214-***-**** ac4m7u@r.postjobfree.com

Summary

Reliable, self-starter with extensive experience in all aspects of office operations.

Billing: Invoicing orders & issuing credits to customer accounts.

Logistics: Running shipping & receiving department for domestic & international shipments.

Inventory Control: Managing inventory to ensure order fulfillment and auditors requirements.

Purchasing: Overseeing inventory levels to ensure order distribution and everyday office functions.

Various Customer Service & Sales Executive Assistant duties.

Professional Experience

August, 2016 – Current – A.J. Bart, Inc. Commercial Printing Co.

Billing Assistant

Cost jobs out/invoicing

Send quotes to customers

Purchasing

Reception relief

Track jobs

July, 2007- July, 2016 – Identec Solutions, Inc. - Dallas, TX

Order Manager

Order Manager

Invoicing & Issuing credits

Shipping & Receiving Manager

Purchasing Manager

Inventory Control

July, 2006 – July, 2007 – Aidan Gray Home - Dallas, TX

Customer Service Specialist

Order entry

Handling claims

March, 2004 – June, 2006 – Lighting & Power Source, Inc. – Dallas, TX

Customer Service Specialist & Sales Assistant

Direct contact w/ Customers and Nationwide Representatives of SOLA/ISB Products.

Works directly with Credit Mgr., Billing Mgr. & International Sales Mgr.

Duties include processing PO’s, RGA’s, and BO’s.

Handles distribution of orders to nationwide warehouses for fulfillment, tracking and any problem orders (short-shipments, lost in transit/damaged).

Helps managers in determining customer credit status, billing process and customer pricing.

Also serve as back-up receptionist

*References furnished upon request

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