SHIV SHANKER GUPTA

M:+91-750******* ac4m2m@r.postjobfree.com

Personal Statement

A result-oriented and diligent professional, to achieve a position that will support me to use my organizational skills, educational background and ability to work well with people.

Education

GRADUATION D.D.U University Gorakhpur

(2014)

Intermediate - Uttar Pradesh Board.

(2011)

High School - Uttar Pradesh Board.

(2009)

Professional Education

Diploma in Systems and Networking from NIIT.

CCNA completed in 2016

Professional Experience

>>NetworkExecutive,Tikonainfinite Pvt Ltd., New Delhi April 2015 to till date.

Responsibility:-

Installing and configuring Local Area Network (LAN), Wide Area Network (WAN) and Terminal Servers from network level to client level with focus on all types of connectivity aspects.

Experience in a Technical Support Process, ISP, IT with experience and knowledge of Cisco Routers, Cisco Command Line Interface, Routing, Switching, Remote Access Devices.

Provide O&M support and Coordination with Field Engineers to clear pending TTs

Planning IP addressing Schemes for meeting the present and future organizational needs.

Have strong concepts into sub - netting in IP Addressing scenario.

Commissioning network equipment/computer hardware devices, routers / switches and software, ensuring maximum uptime.

Installing and maintaining network and data communication hardware and software environment.

have good knowledge in router and switches device

Good knowledge of Frame relay technology.

Handle all customers issue across all North India PAN Network. And configuration of wireless devices like CPE (customer premises Equipment), Access point.

Monitoring of the customer network within defined SLA using OSS,

Escalation & Notification of Network Outages to keep Management & other Business Units informed.

Reporting to Project Manager of my daily targets.

Configuration of CE routers of managed customers.

>>Desktop support engineer,Kyzentechnotrade Pvt. Ltd Dec 2014- April 2015.

Responsible for tech support, Implementation and troubleshooting.Installing, Managing and Troubleshooting Hardware Devices and Drivers.

Having knowledge of configuring and installing windows (XP, vista, 7, 8)

Assembling and Dissembling PC

Monitor the SLA.

24*7 support to network monitoring configuration and troubleshooting of Devices.

Key Skills

Cisco Command Line Interface, Routing, Switching, Remote Access Devices.

Having good knowledge in router and switches device

Operating Systems known - Microsoft Windows.

Have strong concepts into sub - netting in IP Addressing scenario.

Hobbies

Listening music

Internet surfring

Cricket

Personal Profile

Father's Name : Shyam NathGupta.

Date of Birth : 16/08/1994

Language Known: English, Hindi.

Nationality : Indian

Permanent Address: Faridabad (HR).

Declaration: I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Place: New Delhi (Shiv Shankar Gupta)

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