Michael Ramson
ac4lxu@r.postjobfree.com
I would like to present my resume for Account Manager - Sales
I have effective organizational, sales, marketing, advertising and communication skills with extensive experience in documentation, administration and customer service. I have the ability to perform customer service transactions, sales; data base functions, and am excellent in any professional environment. I am a self-motivated team player, and thrive effectively in a fast paced team setting. Please consider my resume for your positions.
SKILLS
Coaching
Business Acumen
Recruiting
Performance Management
Leadership
Call Monitoring
Team Motivation
Sales Negotiation
People Skills
Time Management
Complaint Management
Closing Strategies
Refund Authorization
Employee Retention
Lead Qualification
Setting Sales Targets
Sales Management
Sales Team Training
I am ready to take on any project at any time. Please consider your needs and what I might be able to support in your organization. I am open to relocation at my own expense.
Sincerely,
Michael Ramson
Michael Ramson
ac4lxu@r.postjobfree.com
DESIRED POSITION: Sales Manager/Team Lead
Abilities
SALES SKILLS
Experienced in maintaining and updating product knowledge, networking and cold-calling, strategic business planning, forecasting and budgeting, business development, using corporate image to enhance market share, and building sales through merchandising and in-store display development.
COMMUNICATION
Communication skills demonstrated through fluency in English and designing and delivering presentations, client relations, conducting training workshops and product demonstrations, interpersonal skills, production of proposals, memos, and reports, project management, coordination of special events, and expertise in business communications.
REPUTATION
Noted by senior management, supervisors, staff, community members, clients, and customers for detail-oriented management skills, ability to prioritize tasks, timely completion of projects, and ability to solve organizational problems with innovative solutions.
Skills
Communication – Effectively and coherently convey relevant information to customers and team. Effective listening and comprehension skills.
Customer Service – Meets and exceeds recommended expectations of internal and external customers. Acts in a professional, courteous, and cooperative manner toward customers and coworkers. Effectively negotiates and documents resolution of escalated matters.
Problem Solving – Demonstrated analytical/problem solving solutions for the customer as well as the company
Information Gathering – Compiles and organizes all facts required to respond to customer request.
Barclaycard Of Las Vegas 10/2016 – 12/2017
Account Manager – Collections
Receive inbound and outbound phone calls from customers and service their needs effectively and efficiently. Offer payment programs and solve customer problems, strong ability to accept and implement new policies and procedures Listen actively and establish rapport apply strong analytical skills, Adhere to compliance regulations and security policies.
YP Marketing Solutions (Yellowpages.com) 06/2016 – 01/2017
Digital Marketing Advertising/Inside Sales - Henderson, NV (Office Closure)
SEO, SEM, Mobile Advertising solutions.
Timeshare Sales Agent – Various Resorts 12/2013 – 08/2015
Las Vegas, Nevada
Frontline Timeshare Agent, tours, presentation, closing, contracts.
Hollywood Photo Booth Entertainment Photography 04/2009 – 10/2016
Chandler, Arizona
Freelance Photo Booth (Owner/Operator) Event Photography
Sales presentations, cold calling, marketing, Special Events
Certified Dealer Services – Sales Manager/Closer. 02/2007 – 4/2009
Scottsdale, Arizona
Extended Auto Warranties, Identity Theft & Roadside Assistance
Support team with call monitoring and solution to complex concerns.
Kent H. Landsberg/Amcore 01/2005 – 02/2007
Tempe, Arizona
Manufacturing/Industrial – Sales
Responsible for developing and managing key distributors as well as on and off-premise customer relations. Provided sales objectives and focus. Inside sales with monthly customer visits. Prospecting, sales calls, presentations.
Education/Certifications/Licenses
San Diego City College, TV/Radio Broadcasting
University of North Texas – Certification Job Skills Trainer/Job Coach
Rio Salado Community College, Certification in Airline Operations
Google Ad Words Certified/Internet Marketing
Nevada Asset Management License Division Of Nevada
Timeshare Real Estate License
Arizona School Of Real Estate and Business (90 hours RE Course Training)
Computer Skills Institute, CAPM (Certified Assistant Project Management)
Additional Activities
Veteran Status
United States Navy/USS Denver LPD-9
Honorable Discharge
Broadcast Journalism
Broadcast News Announcer Radio News, KSDS FM 88.1 San Diego Radio News, KOGO AM 600 San Diego Technical Director Live, KOGO AM 600 San Diego Voice-Over Acting, Various Promotions/PSA’s, Commercials Radio/Television Commercial Actor
Volunteer/Community Work
American Red Cross
Big Brother/Big Sister
CPR/AED/First Aid Trainer
Photo Booth Services
PAWS Event Photographer
Head North Event Photographer