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Medical Assistant Customer Service

Location:
Waterbury, Connecticut, United States
Salary:
18.000+
Posted:
February 24, 2018

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Resume:

Mbali P Davies

CMA graduate and a Registered Medical Assistant (RMA)

Waterbury, CT 06704

ac4lno@r.postjobfree.com

203-***-****

Compassionate Medical Assistant graduate with direct patient care experience, specifically with patients diagnosed with Dementia and Alzheimer’s. I am seeking a position where I can contribute and grow as an integral member of a professional team and provide quality patient care. Authorized to work in the US for any employer

Work Experience

CNA

Homecare by RVNA - Ridgefield, CT

November 2016 to Present

Overnight

Personal care

Meal prep

light housekeeping

Medication administration

Companion

Laundry

Incontinence

PCA

Home Helpers Home Care - Norwood, MA

August 2016 to Present

Personal care

Light housekeeping

Companion

Errands

Grooming.

Packer/Picker

Labor Ready - Brockton, MA

June 2016 to Present

Packing

Cleaning

Scan packages

Fill the pallets

Price packages.

Student Medical Assistant

203 Urgent Care - Stratford, CT

March 2017 to April 2017

Externship Experience (180 Hours) - Anticipated

• Greeted patients, and escorted into examination rooms, prepared and sanitized exam rooms utilizing aseptic techniques and universal precautions

• Took and charted patient’s medical history into Electronic Medical Records system, in preparation for doctors’ examinations

• Measured and documented vital signs, height and weight, EKGs, nebulizer treatments, flu testing, mono testing, strep testing, pregnancy testing, DOC physicals, urinalysis, I-stat and drug screening

• Prepared equipment tray and assisted physician with laceration closures and dressing wounds

• Prepared, organized and stocked examination and treatment rooms

• Maintained consistent communication with doctors and patients regarding their medications and any changes required due to adverse reaction or lack of results Meal Prep

Employment 2000 corp - Brockton, MA

July 2015 to July 2015

Prep sandwiches for delivery

Prep deserts

Pack pallets

Clean

Housekeeper

Residence inn - Mystic, CT

March 2012 to July 2012

Responsibilities

Cleaning

vacuum

change lines

Wash tub/sink

Accomplishments

Left a clean,friendly and comfortable place for the next guest. Skills Used

Creative thinking skills

communication skill

attentive skill

confidant

conflict resolution

CNA/HHA

Live ins for the elderly - Danbury, CT

November 2011 to July 2012

Responsibilities

Personal care

laundry

meal prep

companion

answer phone calls

reminder of meds

Accomplishments

Left my client feeling satisfied and happy about the service. Skills Used

Ambulation skill

communication skill

People skill

direct care and indirect care

Waitress

Six Flags Great america - Chicago, IL

April 2009 to October 2009

Responsibilities

Serve

clean

customer service

Accomplishments

Satisfaction customer rate at 5 stars

Skills Used

Communication

people skill

Problem solving skill

creative thinking skill

Call Center Representative

Corner stone college - Randburg, Gauteng

January 2008 to January 2008

Responsibilities

Inbound

outbound

computer work i.e word,excell,powerpoint

Accomplishments

Fast pace and finishing all my task on or before a given time Skills Used

Collaborating skill

confidant

able to listen

adaptable

assertive

communication and

cooperative

Education

Diploma in Medical Assistant

Lincoln Technical Institute, Shelton, CT Medical Assistant, GPA 3.40, Diploma–April, 2017 • Studies to include: Anatomy & Physiology, Medical Terminology, Electronic Health Records, Medical Laboratory Skills, Pharmacology, Insurance Coding & Billing, Law & Ethics, Phlebotomy - Shelton, CT February 2017 to April 2017

Certificate in Nursing/CNA

Branford Hall carrier Institute - Danbury, CT

2013 to 2013

Call center Diploma in computer science/call center Corner Stone College - Randburg, Gauteng

2008 to 2008

Diploma in Biology,Math,English,Science and Home economics Hlamvana High school - Richards Bay, KwaZulu-Natal 2001 to 2005

Skills

Vital signs, patient history taking, medical asepsis and sterilization techniques, EKG’s • Electronic Health Records, medical terminology, medical typing and transcription. • Phlebotomy, pharmacology skills including the preparation of medications, proper medical recordkeeping of drugs. • Proficient in Microsoft Word, Power Point • Excellent customer service organizational, communication, and interpersonal skills. Education (1 year)

Awards

High school Math and science award

January 2004

Participated in a high school learning and implementation science program. Certifications/Licenses

CNA

HIPAA

CPR & First Aid

AED

Infant CPR training and Adult

CMA (AAMA)/RMA graduate

Additional Information

CMA graduate

Registered Medical Assistant (RMA)



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